My reward redemption code was incomplete

Discus and support My reward redemption code was incomplete in XBoX Rewards & Social to solve the problem; I finally received my World of tanks Leg Up Bundle code in my email. However it was only 15 characters, and not the 25 it should have been. I did try... Discussion in 'XBoX Rewards & Social' started by Melkor The Vile, Apr 5, 2018.

  1. My reward redemption code was incomplete


    I finally received my World of tanks Leg Up Bundle code in my email. However it was only 15 characters, and not the 25 it should have been. I did try it, it does not work.

    :)
     
    Melkor The Vile, Apr 5, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Rewards

    The Microsoft Rewards program is separate from the Xbox Rewards program. To redeem codes from them, you would go to their redemption page. For assistance with that program, you would contact their customer support via their redemption page.
     
    Smwutches, Apr 5, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Not receiving rewards

    The code should be emailed to you within 24 hours of redemption. If you don't receive the code, you'll want to contact customer support for the Microsoft Rewards program via their redemption page.
     
    Smwutches, Apr 5, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    My reward redemption code was incomplete

    Hello Melkor The Vile,

    We have alerted our win fulfillment team to send you the code in a private message since the re-send failed. You can see your messages by accessing the messages option from the drop down menu that appears when you click your profile in the upper right corner
    of this page.
     
    XBLRewards8, Apr 6, 2018
    #4
  5. XBLRewards8 Win User

    My reward redemption code was incomplete

    Hello Melkor The Vile,

    We have alerted our win fulfillment team to send you the code in a private message since the re-send failed. You can see your messages by accessing the messages option from the drop down menu that appears when you click your profile in the upper right corner
    of this page.
  6. Smwutches Win User

    Not receiving rewards

    The code should be emailed to you within 24 hours of redemption. If you don't receive the code, you'll want to contact customer support for the Microsoft Rewards program via their redemption page.
  7. Smwutches Win User

    Rewards

    The Microsoft Rewards program is separate from the Xbox Rewards program. To redeem codes from them, you would go to their redemption page. For assistance with that program, you would contact their customer support via their redemption page.
  8. Smwutches Win User

    I have been trying to redeem points to pay for game pass. I go on Xbox to redeem but I don't get email giving me the code to redeem.

    Check your order history on the redemption page of the Rewards site. It will give the option to either resend the code or it will list the code there. If not, contact Rewards support via the contact link at the very bottom of the Rewards site.
  9. Smwutches Win User

    Why didn't I get my reward?

    Check your order history on the redemption page of the Rewards site. It'll either give the option to resend the code or it will list the code there. If not, contact Rewards support via the contact link at the very bottom of the Rewards site.
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My reward redemption code was incomplete

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