My replacement device

Discus and support My replacement device in XBoX Sales and Promo to solve the problem; This isnt anything makor but i just was wondering why i dont have a tracking number for my replacment device 7e43834c-5b3d-41d0-993b-c77cd4c05c34 Discussion in 'XBoX Sales and Promo' started by ellie maydawson, Oct 5, 2018.

  1. ellie maydawson
    ellie maydawson Guest

    My replacement device


    This isnt anything makor but i just was wondering why i dont have a tracking number for my replacment device

    :)
     
    ellie maydawson, Oct 5, 2018
    #1
  2. Zathrus
    Zathrus Guest
    Xbox One S and Official Stereo Headset Adapter not recognized

    After a tech support chat session with Microsoft I returned the device and requested a replacement. The replacement is now working fine. It appears that my first device was dead on arrival. That is disappointing for a brand new device that arrived in sealed
    box. So bottom line, if yours isn't working, try another controller, and if that doesn't fix the issue request a replacement.
     
    Zathrus, Oct 5, 2018
    #2
  3. tacos r gud man
    tacos r gud man Guest
    Xbox One ''View" Button Partially Working :/

    EDIT: The replacement page said "Your DEVICE is not eligible for replacement."
     
    tacos r gud man, Oct 5, 2018
    #3
  4. XBF Ezra G
    XBF Ezra G Guest

    My replacement device

    Hi ellie!

    Thank you for posting, if a replacement device is expected information on the device order will always be available at

    Microsoft Device Support    . By signing into the account the order was created for, all information about the device including tracking will be viewable there.

    I hope this information helps, thanks again!
     
    XBF Ezra G, Oct 5, 2018
    #4
  5. Geth
    Geth Guest
    Don't forget that sometimes the tracking number and link is sent via email as well.
     
    Geth, Oct 5, 2018
    #5
  6. CrazY1985
    CrazY1985 Guest
    contact official support by chat or phone.

    They should be able to handover the trackingnumber.
     
    CrazY1985, Nov 3, 2018
    #6
  7. CrazY1985 Win User

    My replacement device

    contact official support by chat or phone.

    They should be able to handover the trackingnumber.
  8. Geth Win User

    My replacement device

    Don't forget that sometimes the tracking number and link is sent via email as well.
  9. XBF Ezra G Win User

    My replacement device

    Hi ellie!

    Thank you for posting, if a replacement device is expected information on the device order will always be available at

    Microsoft Device Support    . By signing into the account the order was created for, all information about the device including tracking will be viewable there.

    I hope this information helps, thanks again!
  10. Georges C. Win User

    replacing device

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Thijs, as this forum is public viewing and unfortunately as independent consultants we do not have access there is some data nor your account, have you tried to check directly with UPS to see if they find your order?
  11. Xbox-Dad Win User

    Device service and replacement

    It is registered. The support site see's my device under my profile. The link you sent is taking me in circles back to the Create a repair order that I am being blocked on. I am not able to get past the Add your address.

    If i knew where i could set my address in my profile so I can use that address from the drop down menu, that (in theory) would get me step 2 of the Create a repair order process.
Thema:

My replacement device

Loading...

  1. My replacement device - Similar Threads - replacement device

  2. Xbox One S HDD died and I need to replace

    in XboX Insiders
    Xbox One S HDD died and I need to replace: I need to replace a dead HDD in my Xbox One S and it is in the insider preview. I can no longer access the console settings to unenroll it. The OSU1 available is older than the Firmware OS from...

  3. My Xbox won’t turn on. Should I replace it?

    in XboX Insiders
    My Xbox won’t turn on. Should I replace it?: Hi Reddit community. I’m trouble shooting my son’s XBOx The problem: it won’t turn on. Before we would press the power button repeatedly and it would eventually turn on. Now the console won’t...

  4. Microsoft 50 years badge replaced tenure badge on my profile.

    in XboX Insiders
    Microsoft 50 years badge replaced tenure badge on my profile.: I noticed tonight that the new Microsoft 50 Year Anniversary badge replaced my tenure badge on my profile. I was really proud that my account is 8 years old, and even though nobody besides me ever...

  5. Do you do replacement controllers

    in XBoX on Windows
    Do you do replacement controllers: So my brother gave me a controller a few years back can my left stick stop working I was wondering about a replacement one 232884d9-b5e1-47df-9794-15ec1a999252

  6. XBOX CONTROLLER NOT REGISTERING DEVICE SO I CAN GET A REPLACEMENT

    in XBoX on Consoles
    XBOX CONTROLLER NOT REGISTERING DEVICE SO I CAN GET A REPLACEMENT: XBOX CONTROLLER NOT REGISTERING DEVICE SO I CAN GET A REPLACEMENT IT is only 6 months old and the controller's joystick is drifting. I am not able to ask for a replacement or repair because its...

  7. Controller replacement or repair?

    in XBoX on Consoles
    Controller replacement or repair?: I have an elite series 2 controller that will not work so I want to get it repaired or replaced and it will not let me register it as a device on Microsoft no matter how many times I enter the...

  8. Xbox Elite Series 2 Controller replacement

    in XBoX on Consoles
    Xbox Elite Series 2 Controller replacement: Hello, I need to get my Elite Series 2 controller replaced. It is well within the 1 yr warranty, Purchased on Amazon on September 30th, 2024. I cannot get the Xbox website to work when trying to...

  9. Update: Micorsoft replaced my account balance bought from retail store, which never...

    in XBoX Accessibility
    Update: Micorsoft replaced my account balance bought from retail store, which never...: I have a $862 balance from physical gift cards bought from retail store since 2023. Last month I noticed my balance goes to 0. I asked xbox support, they said my balance should not expire and...

  10. Can't select payment method for device replacement

    in XBoX on Consoles
    Can't select payment method for device replacement: Hello, After some time using my Xbox Elite Controller Series 2, it has developed a slew of problems including joystick drift in both sticks and an unresponsive right bumper. I enjoyed the product...