My raptor headset chat mixer is not working properly

Hi Isabella,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you are having issues with the output of your headset. Based on your description, your headset chat slider is not configured properly.

To do this, press the Xbox button on the controller to open the menu. Select the Audio icon to modify the settings. On the next page, you can find three options: Headset volume, Headset chat mixer, and Mic monitoring. Make sure to set the Headset chat mixer to 40-60%.

If you want to hear yourself, press the Xbox button on the controller to open the menu. Select the Audio icon to modify the settings. On the next page, you can find three options: Headset volume, Headset chat mixer, and Mic monitoring. Make sure to set the Mic monitoring to 20-60% according to your preference.

Regards,

Alvaro

UPDATE.

I figured it out.

Hard reset the xbox with the headset plugged in. The new controller has the chat mixer turned all the way to chat and not to game . Put the mixer back to the middle and it works. Without the hard restart, the option to adjust the chat mixer is gone.

Howdy,

The issues seems to persist. The headset works fine aside from the chat mixer not functioning

I was just in chat because none of my headsets work and I also asked about that as well because mine does the same thing. Apparently it was from the update. I can't get that to unmute either. My main issue is that nobody can hear me via chat in party
or game. I can hear them but they can't hear me. My chat mixer does not show up when I plug in the headsets. I've tried 2 different headsets and 2 controllers. Reset console and NAT settings in router. Nothing works. The chat mixer seems to be a bug
which they are working on but I mean come on, I couldn't chat before this update so....

The headsets work testing Skype on the console and i tested them on the laptop so I know they function. It's really frustrating not being able to chat with your friends.

Still no chat mixer, I can hear chat but no game play? I still can't get into the headset chat mixer?