My question is, How do I get in contact with somebody through web chat without being sent...

Discus and support My question is, How do I get in contact with somebody through web chat without being sent... in XBoX on Windows to solve the problem; I'd like to know if there is anybody thats knows how to get in contact with someone through a live web chat through Microsoft? I been trying over and... Discussion in 'XBoX on Windows' started by ABirdsNest1999, Dec 6, 2022.

  1. ABirdsNest1999
    ABirdsNest1999 Guest

    My question is, How do I get in contact with somebody through web chat without being sent...


    I'd like to know if there is anybody thats knows how to get in contact with someone through a live web chat through Microsoft? I been trying over and over to get in touch with someone through xbox but it keeps sending me to window that is not what i am looking for, I just been charged $16.26 by a xbox subscription that I didn't even know was running until now and I have been trying and trying to get in touch with someone but I cant succeed in finding out how to open a web chat without being redirected into a chat with a robot that is limited, to screen that leads me somewheres else with information that I'm not looking for. All I just want is to get a refund and whenever I request a refund it will never give me the option too open a live chat with a real person. This is really annoying, and IM hoping someone reaches out to me and knows where and how to get in touch with someone and or is someone who assists people with stuff like requesting a refund. I just want to be able to get a refund without dealing with so many issues and thinking Microsoft doesn't take refunds which Im sure they do its just. ugh

    :)
     
    ABirdsNest1999, Dec 6, 2022
    #1
  2. JosefLBohorquez Win User

    My question is, How do I get in contact with somebody through web chat without being sent to a window full of information that is not showing a way to "OPEN A LIVE CHAT WITH A REAL PERSON"

    Hi and thanks for reaching Microsoft Xbox gamer's community.

    My name is Josef.

    I'm an Independent Advisor

    Hope you're doing great today despite this ABirdsNest1999

    Please tell me, are you able to see this $16.26 charge in your Microsoft account order history?

    https://account.microsoft.com/billing/orders

    And if maybe you have more than one email address please check the order history with each one

    PS: feel free to share screenshots if you found the charge in your Microsoft account order history, but please conceal personal information including the full order number.

    Here in the community forums no one can access directly to your account information
  3. l JAPES l Win User

    Unfair account suspension, Enforcement team please help!

    Hi

    The Enforcement team no longer use this web site the only way they can be contacted is through the
    Xbox Enforcement web site.
    Thanks for the reply. How exactly do I go about contacting them through that website? There is no email, phone number or chat support / forums that I can find?
  4. Ben Bay Quell Win User

    Can I get a refund on an Xbox One bundle if I have already redeemed the enclosed codes?

    Hi Brad,

    The customer support in my country (UK) will not allow me to speak to a representative regarding my question and the existing advice does not address it.

    How do I get in to contact with somebody?

    Thanks
  5. l JAPES l Win User

    Unfair account suspension, Enforcement team please help!

    Hi

    The Enforcement team no longer use this web site the only way they can be contacted is through the
    Xbox Enforcement web site.

    Thanks for the reply. How exactly do I go about contacting them through that website? There is no email, phone number or chat support / forums that I can find?

    If eligible you can file for a case review:
    https://enforcement.xbox.com

    That is the only way.
    Thanks but if you'd read my original post you'd see that I can't apply for the case review as they make you answer about ten questions relating to the terms of service. Answer two wrong and you get locked out, hence my predicament.
  6. CreepyFoot8017 Win User

    taken money from my account for years subscription to xbox live

    how do i get a response from member of somebody that works for xbox live - cant answer my question over the phone dispite two phone calls to them and an online chat to them they have taken my money for an account that they will not let my son use,
Thema:

My question is, How do I get in contact with somebody through web chat without being sent...

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