My purchase is having trouble going through

Discus and support My purchase is having trouble going through in XBoX Accessibility to solve the problem; When I try to change my gamertag for 10 dollars, it the purchase doesn't go through. I have 20 dollars on my account balance. [img]... Discussion in 'XBoX Accessibility' started by Vex_Ray, Jun 29, 2021.

  1. Vex_Ray
    Vex_Ray Guest

    My purchase is having trouble going through


    When I try to change my gamertag for 10 dollars, it the purchase doesn't go through. I have 20 dollars on my account balance.


    My purchase is having trouble going through [​IMG]


    :)
     
    Vex_Ray, Jun 29, 2021
    #1
  2. XBF Aicha T Win User

    My purchase is having trouble going through

  3. Tarnend Win User

    Games Xbox 360 - URGENT

    I can never purchase xbox 360 games through the xbox one, i always have to go through the website on my pc, there was a post on twitter yesterday from xbox saying there was trouble purchasing and playing backwards compatible games so it could be to do
    with that??
  4. Mister Maka Win User

    Black Ops 2 Purchasing Issue

    Hey there TheD3adSh4dow.

    Are you trying to make the purchase here on Xbox.com or through your Xbox One? If you haven't tried through Xbox.com, give that a go and let us know if you have any troubles.
  5. Cyberwrecker. Win User

    Gametag didnt change despite being charged for it

    Yeah i was charged i even looked at my bank app just now the charge went through like the purchase didnt have trouble just the name change is what had trouble if that makes sense
  6. Rostom L Win User

    purchase didnt go through

    Hi Chris! I'm Rostom, an Independent Advisor. I will be glad to help you here.

    When did you buy it? If it's not more than 24 hours yet, please try to wait for few hours.
Thema:

My purchase is having trouble going through

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