My ps5 wont connect to my microsoft account

Hi there Josh H.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues getting into your Microsoft account.

Are you able to provide more information on the problem? What seems to be the issue?

I shall be here to assist you! -Lumie

Hello, a connected account can be unlinked by clicking the unlink button in the settings on the ps5 minecraft app, I do not have an account connected to my psn, I have access to my microsoft account, i never connected any account to my psn and this is the first time im attempting to connnect, My psn is not connected to an account

Hello, Bella M. I’m Arturo.

I’m afraid to say, but according to the official Minecraft article I’m going to share below:

“As of March 15, 2023, please DO NOT unlink your MSA from your PlayStation account via the in-game menu. You will be unable to link it back if you do so.”, and in addition to that, “Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account.”

Reference link:
https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-FAQ

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi there! This is Virginia O.

I understand that you want to connect your Microsoft account to your PS5.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

On your PS5, please navigate to the game or application that requires the Microsoft account link. It will prompt you to sign in or link an account.

And then choose the "Link Accounts" option.

The PS5 will display a QR code or a link to a website: https://aka.ms/remoteconnect

Next is to sign in on your phone or PC by opening a web browser on your phone or PC and go to the link provided on the PS5. Or you can use your phone's camera to scan the QR code.

After that is to enter the PS5 code. On the web browser, you'll be prompted to enter the code displayed on your PS5 console screen.

Kindly sign in with your Microsoft account by entering your Microsoft account email and password.

Once done signing in, the PS5 console screen will display your Microsoft account details. Please confirm the link by following the on-screen instructions.

Thank you for your cooperation.

I try to log in to mincraft on my ps5 and i used the same email that i have used on my ps4 and when i try sign in it says "oops! Looks like the account is already connected please sign in woth the previous connected microsoft account and i used the same email and it is still not working