my profile wont load even to sign in

I used the advice in this included thread successfully - having seen the issue yesterday (looks close to your description)

https://answers.microsoft.com/en-us...98-94155a949e0e?page=2&rtAction=1655635323882

You can also try removing your account and add it back again.

To remove your account:

Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

To add it again:

Press the Xbox button on your controller to open the guide.

Select Sign in.

Select Add & manage.

Select Add new.

Enter your Microsoft account email address and password.

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

I'm sorry to hear that. Here are the steps that you can try for your concern.

Solution 1. Power cycle your console

Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

Solution 2. Try updating the Xbox app on your phone and re sync your console to the Xbox app.

I hope this helps. Feel free to ask back any questions and keep me posted.

It doesn't give me anything, it wont load and keeps doing the loading sign. Even if I let it sit forever, it wont

It wont let me sign in for some reason. I click on sign in but it wont even load onto the sign in page. I also cant find the xboxone/windows 10 section.