My profile on cod4 seems to have been reset

I went online to play cod4 today on the Xbox 360. I'm eighth prestige rank 54, but when I logged into multiplayer today, everything seemed to have been reset, i.e. I appear to be rank 1, no prestige, seemingly having been sent right back to the beginning.
I've seen this before but only temporarily, and usually when I exit the multiplayer and then come back to it, everything has gone back to normal and I've always just assumed that the page hadn't loaded correctly. But this time, I've logged out and back into
my profile, I've turned my Xbox off and on again and I've tried everything I can think of to make it go back to normal, but it still says I'm rank 1. I've tried contacting Activision but their website chat is garbage and I can't get through to anyone. Has
this happened to anyone else? If so, were you able to fix it, and how? Thanks!

:)

 

Account seems to have been reset

Hi,

I just logged onto my Xbox Live account and I've seen that my entire account seems to have been reset.

As soon as I logged on, it acted as if I had just created the account, and asked me to choose an avatar body to start working on.

After this I checked my Gamerscore as well as my motto/bio, and these have been reset too, even though I originally had 29756 Gamerscore along with a motto and bio, and the number that indicates how long I have been on LIVE for has been reset as well,
even though I have had an account for a year and thus should read '1', but it doesn't say anything.

When I try to change my avatars appearance, it came up with a messege that reads something like 'Cannot save avatar due to a sort code error', but since then it hasn't came up again and now just doesn't recognise that I have a hard drive connected
and says that there is no save space.

It has not affected my downloads, as I have kept all of my games and avatar items, but all of my details have been reset.

Thanks in advanced for the help.

 

Account seems to have been reset

Nevermind this, I re-downloaded the account and it resolved everything. I hope that this can help other people who have encountered this problem.

 

Hey there McCanN Xx.

Unfortunately we're unable to help you with in-game stats for Call of Duty. As you mentioned, contacting Acitivision is going to be your best option, as stats are controlled on their side of things. Thanks for understanding and if you have any other Xbox support
questions, please let us know.