my profile and gamer tag are missing

Discus and support my profile and gamer tag are missing in XBoX Accessibility to solve the problem; Bought a series x and tried to transfer my profile and gamertag. Its coming up with a different gamertag and my profile is not there. I logged into... Discussion in 'XBoX Accessibility' started by PeterCifelli, Jun 30, 2022.

  1. PeterCifelli
    PeterCifelli Guest

    my profile and gamer tag are missing


    Bought a series x and tried to transfer my profile and gamertag. Its coming up with a different gamertag and my profile is not there. I logged into xbox.com. My email and name are ok but its coming up with the new gamertag. Help!, I am so looking forward to playing the new machine

    :)
     
    PeterCifelli, Jun 30, 2022
    #1
  2. Francia J. Win User

    my profile and gamer tag are missing

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    It may mean that it's not the correct Microsoft account. If you still have your previous console kindly check your Microsoft account from there.

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > Account > Sign-in, security & passkey.

    Under Show on Home, you'll see the email or phone number you use to sign in.
  3. john hubbard iv Win User

    all profiles and games gone

    sorry but OP said that (ALL)l Profiles and game are gone so it sounds like he has more than one Gamer tag missing... If it was a corrupt Gamer tag the other Gamer tags will show up... so reinstalling the gamer tag will not fix the others.. So It sounds more
    like data from the Hard Dive and the xbox is not communicating right and that is usually for the hard dive not connected all the way...
  4. temppmet Win User

    Halo 4 file share error/"ban" : "the name of the creator of this file is not allowed on Xbox live"

    Miss Kleo,

    Sorry I just realized that my main email is not attached to my gamer tag. The gamer tag I am having issues with is urocco. I have had this gamer tag for a very long time and I am not sure why there are issues with it.

    Thank you
  5. havocofsmeg Win User

    dashboard no longer tallying achievements correctly

    Hey miss Kleo,

    I've downloaded my tag and cleared my cache as suggested. After that I tried to re-achieve one of the my 'lost' achievements. The good news is that it is now showing on both my gamer profile on my 360 and Xbox.com.
  6. RedCarGamer Win User

    Gamer tag profile missing profile section on web

    But through app or console happens the same issue? If not could just be a bug in the website.
Thema:

my profile and gamer tag are missing

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