My profil is correct

Discus and support My profil is correct in XBoX Rewards & Social to solve the problem; My profil is correct for Xbox live reward b6d69029-014e-489d-9c8c-e56aa4d128b0 Discussion in 'XBoX Rewards & Social' started by PeurMammifere29, Jan 2, 2017.

  1. PeurMammifere29
    PeurMammifere29 Guest

    My profil is correct


    My profil is correct for Xbox live reward

    :)
     
    PeurMammifere29, Jan 2, 2017
    #1
  2. juan van
    juan van Guest
    Gamer Profile Is Not Correct

    There is a system problem at the moment that is the points problem.

    support.xbox.com/.../xbox-live-status

    The achievement is another problem, were you using cloud storage for your games and this happened?
     
    juan van, Jan 2, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    account status profile is correct

    Hello L3G3NDARY SP4D3,

    It looks like you are being affected by a known issue where user's billable account information is corrupted and sent incorrectly. We have escalated this issue to another team to resolve. However, I see that you recently received a deposit on the 12th before
    the error resumed again on the 26th. Can you recall doing anything with your billable accounts that may have brought a change with your deposits? This information may aid in assisting our other team with their resolution. We see that this error caused a failure
    on September 28th, your deposit succeeded on the 12th, and then the error caused another failure on the 26th.
     
    XBLRewards8, Jan 2, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    My profil is correct

    XBLRewards8, Jan 3, 2017
    #4
  5. XBLRewards8 Win User

    My profil is correct

  6. Usagi Otsutsuki Win User

    Gamer Profile Is Not Correct

    I don't have the Internet on ATM So I'm not sure about that
  7. juan van Win User

    Gamer Profile Is Not Correct

    Ok just a chance - seeing if it was the same -

    Did you have to recover your profile when you came back online?
  8. juan van Win User

    Gamer Profile Is Not Correct

    There is a system problem at the moment that is the points problem.

    support.xbox.com/.../xbox-live-status

    The achievement is another problem, were you using cloud storage for your games and this happened?
  9. Miss Portia Win User

    Gamer Profile Is Not Correct

    Hey Sadike! Just to be clear then, your console at home does not have an internet connection, correct? If so, then that would be the reason for the discrepancy, as without an internet connection, your console can't update your account's stats on Xbox.com.
    Next time you can connect to the internet with your console and sign into LIVE, those stats should be updated. :)
Thema:

My profil is correct

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