my problem is with microsoft solitaire games, I play often and many times I can"t close out...

Hi there! This is Virginia O.

I understand that you are experiencing issues with your game Microsoft Solitaire games.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please repair the App. Go to Start > Settings > Apps > Installed Apps > Microsoft Solitaire Collection > Click the three dots (...) > Advanced Options > Click repair. T

And then check for updates. Make sure that your Windows operating system and the Microsoft Solitaire Collection app are up to date.

Next is to run system file checker. Kindly open Command Prompt as an administrator and run the following command:

sfc /scannow

This will repair any corrupted system files.

Thank you for your cooperation.

Ok. A possible workaround. I bring up Microsoft Solitaire and play one game that's not having the problem. I close Solitaire, then reopen it. I have not had a game restart or blank out on me..... so far.

i play since many year and i never had any problem i can' t see where i can log out and reloggin again because i play mah jong every day s and no problem but when i play challenge solitaires it dont work

I have the same problem!

If I run into a problem during the daily challenge and a second commercial runs before I am finished, the Win 10 Solitaire collection window, all too often, CRASHES and CLOSES on me!

June 13, 2018 was the most recent time this happened. The dairy queen commercial ran before I had finished, the window grayed out, a "waiting/buffering" small rotating blue circle appeared, then the window CLOSED!

When I re-opened the ms solitaire collection, ANOTHER advertisement ran, stuttering/freezing while it played. It did NOT finish before I was allowed to play the Klondike solitaire for the day. I finished that in less than two minutes, then ANOTHER ADVERTISEMENT
played before I was allowed to play freecell, the last of the day's challenges! ( I had finished Pyramid, Tri-peaks, and Spider BEFORE the window CRASHED!)

Another comment. Microsoft seems to have added a 1/2 to one second delay between playing games in the solitaire collection, presumably to push their small ads.

I have uninstalled and reinstalled several times. Every time I try to play Microsoft Mahjong, Solitaire, Jigsaw or Word Games, the game appears to launch, then the window freezes and closes and I am back at my desk top.