My plug-in headphones/mic won't work together

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this TORI

Is this happening on Xbox, right?
If that's the case, which one do you have?

And, do you have another controller or a different headset to test this?
This helps us to isolate a bit more the issue

@Monty Airline

How did you manage do use Kinect as mic while your headphones are connected to the controller? As soon as I plug in my headphones into the Stereo Headset Adapter my Kinect won't work as mic anymore... Strange thing is, this also happens if my headphones
don't have an integrated mic

The mic that’s on my headphones. I have bose and i tried apple and some others as well. Directly into the 3.5mm audio jack. Mic works on all headphones when plugged into my phone.

Hi there,

When the audio headphones are plugged into the AV receiver, there is game sound, but I cant hear anyone in my party chat. I only see their gamertag show up in the chat overlay. They hear me thru the stream mic just fine. In Halo 5, setting audio to Speaker,
or to Headphones doesnt change anything.

If I plug the headphones into the Turtle Beach stream mic, its onboard amplifier does a decent job driving the audio headphones, since the stream mic is powered via USB, but the amplifier is low quality by comparison to my AV receiver. I only got the stream
mic so I could use my AV receiver to listen to my audio headphones in online gaming. I never expected or planned on using it to power the headphones.

Can I even can plug the Sennheiser game headphones into the AV receiver and the Mic into the controller now? If this stream mic is already connected to the XBOX via USB, and chat is only available when the headphones are connected into the stream mic and
both run to the XBOX wired via USB, is it correct to assume that PC gaming headphones with a built in mic also cannot be split (the mic connected to the controller and chat sound coming through the AV receiver)? Im starting to think both the headphones and
the mic must be connected to the controller together, communicating to the XBOX wirelessly, or ill just get game sound through the headphones and no chat like I am niw with this set up?

I have tried many ways and several times to unmute the mic icon on the top right corner of my homepage. My headphones, nor my mic works. My controller is wireless but my headphones/mic plugs directly into the xbox controller. It was working fine
a few days ago and now it's not working at all. The headset is new. Any ideas?

Try turning the xbox off and then turn the console back on with your mic already plugged into your controller. If that doesnt work try going into settings and see if updating the controller works