My playstation thinks it's connected to my account but isnt

Hi there!

May I know exactly the error message you're getting from Minecraft Dungeons when you try to link your account bank?

If it's no more than 24 hours since you unlink it, you may need to wait at least 24 hours and try linking again. Make sure to sign out and sign in of the game and restart your device.

Like I said originally, I'm aware that once you link a microsoft account it is permanently linked to that playstation account. There has never been a microsoft account connected to my playstation account. There has actually never been a microsoft account connected at all to the playstation I'm using.

Thank you for the reply. Does that mean that if my Microsoft account is linked to a PlayStation account it will appear on this page?

There's nothing there anyway, which I think confirms that my Microsoft account is not linked to a PlayStation account.

I am having the same problem he is. I am trying to connect my Xbox one minecraft account to my new PlayStation 5 account and it is saying the account is already connected to a PlayStation network account when I have never even owned a PlayStation. How do I unlink the account? And how would I know what account is even linked?

Hi John! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft/Minecraft account.

Based on your description, kindly try to perform the following workarounds according to this article: https://windowsreport.com/microsoft-account-doesnt-exist/

"1. Check if the account name was typed correctly.

It is possible sometimes that, the account name was misspelled. Double-check if you typed it incorrectly.
If the account name was typed correctly, maybe the email address is incorrect or has been changed recently.
Make sure that your email has the correct domain at the end: @gmail.com, @outlook.com, @live.com, etc.
Try to log in using your old email address or phone number if they were changed.

2. Find your account name from your Windows 10 PC or Xbox.

Click on the Start button on the left side of your Taskbar, and select Settings.
Head over to Accounts, then Email & accounts.
Check your Microsoft account names under Email & accounts.
Another method would be to open any Office 2016 or 2019 app and create a new document.
Click on the top left corner where it says File, then select Account.
You can see your Microsoft account name under User information or in the Product information section.
One last method would be to sign in to your email associated with your Microsoft account.
Then, check for previous emails from Microsoft.
The previous emails from Microsoft will show your account name.

3. Make sure you’re using the correct account type.

An account that your workplace or school provided may not have a Microsoft account associated with it. So, you might need to create a new Microsoft account.
Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft 365.

Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account.

The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account."

4. Your Microsoft account might have been compromised/hacked.

From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 try to follow the instructions in the interactive tool in order to recover your account.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl