My PC has been having some crashes and it gives a Kernel Power Event ID 41 Version 9 Level...

Hello Miquel Pastor.

Thanks for your reply.

According to the Dump File your issues is caused by the Riot Vanguard.





Please make sure that your haven't turn on these two features.





After that try to reinstall the Vanguard.

If still can't works you can also contact the Riot for help about this anti cheat software.

If there is anything not clear, please do not hesitate to let me know.

Best Regards,

Tommy-MSFT | Microsoft Community Support Specialist

Hey Tommy,

Sorry if I'm being annoying but the problem persists and I really don't know what to do. Today I was playing Valorant again and the game crashed 3 times, but I play other games that are similar on recommended specs and it doesn't crash. I feel like maybe some drivers on my Windows are corrupted and Riot Vanguard activates them since it has access, considering it BSOD while running ntkrnlmp.exe which is a Windows file.

It's my best guess but I don't really know much about this stuff so I really need help on what to do.

Thank you so much for you patience and sorry if I'm being a bother.

Best regards,

Hey, thanks for the fast reply.

I realized I didn't properly share the minidump file. Here you have it.

I want to add, this crash happened watching a Youtube video.

https://drive.google.com/file/d/1cJvT9IBuTGnnwJpU_y2xuxRW05nD0V8M/view?usp=sharing

Hello Miquel Pastor.



Welcome to Microsoft Community.



Regarding to your information I assume that you computer will random crashed.

Could you share the dump file again? It seems that we can't access this file.





And the Event 41 means that your computer turn off unmorally.

Event ID 41 The system has rebooted without cleanly shutting down first - Windows Client | Microsoft Learn





It's may caused by a lot of reasons so we really need the Dump files.

Only from the Bug Checked code 209 (D1) it's seems that related on Driver.

Bug Check 0xD1 DRIVER_IRQL_NOT_LESS_OR_EQUAL - Windows drivers | Microsoft Learn

If there is anything not clear, please do not hesitate to let me know.



Best Regards,



Tommy-MSFT | Microsoft Community Support Specialist

Hey I just got a new bsod here is the code and the minidump.

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>41</EventID>

<Version>9</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000400000000002</Keywords>

<TimeCreated SystemTime="2023-12-20T16:54:55.1618957Z" />

<EventRecordID>4554</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>MK</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="BugcheckCode">59</Data>

<Data Name="BugcheckParameter1">0xc000001d</Data>

<Data Name="BugcheckParameter2">0xfffff8036d363d43</Data>

<Data Name="BugcheckParameter3">0xfffffe8c3189f240</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">0</Data>

<Data Name="PowerButtonTimestamp">0</Data>

<Data Name="BootAppStatus">0</Data>

<Data Name="Checkpoint">0</Data>

<Data Name="ConnectedStandbyInProgress">false</Data>

<Data Name="SystemSleepTransitionsToOn">0</Data>

<Data Name="CsEntryScenarioInstanceId">0</Data>

<Data Name="BugcheckInfoFromEFI">false</Data>

<Data Name="CheckpointStatus">0</Data>

<Data Name="CsEntryScenarioInstanceIdV2">0</Data>

<Data Name="LongPowerButtonPressDetected">false</Data>

<Data Name="LidReliability">false</Data>

<Data Name="InputSuppressionState">0</Data>

<Data Name="PowerButtonSuppressionState">0</Data>

<Data Name="LidState">3</Data>

</EventData>

</Event>

Here is the minidump

Wanna add, this happened while playing Valorant, that also sometimes crashes but just the game not a bsod.

https://drive.google.com/file/d/1xY1mo0PTc2A0XxydUOexk3rf7GcEq78L/view?usp=sharing