My PC freezes constantly and always gives me FPS drops, but the audio also sounds slow and...

SilvasGamer · Oct 10, 2023

and I tried everything, I paid for an antivirus just to check that there is no virus or something like that on my computer that saturates my hardware, I checked the disk and checked if there are corrupt files in the system, but even so the games continue to stick. This happens to me a lot when I try to play Fligt Simulator Forza horizon 5, every time I play them they make my computer freeze.

:)

Kathy A.

Hello SilvasGamer,

We notice you did not respond to our question. I would like to give you additional information on this matter.

Have you tried adjusting the resolution of your game? Other than the graphics, meeting the system requirements and network, resolution might help with your concern.

We understand that this is important for you to run, and we hope we can at least know further details about this issue.

By the way, SwordofWhedon asked if you can at least provide us the antivirus you are using?

We look forward for your response.

Regards,

Kathy A.

Good day!

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.

Thank you for your understanding.

Respectfully,

Microsoft Community Moderator

SwordofWhedon

What anti virus did you pay for?

Kathy A.

Hello SilvasGamer,

Thank you for posting in Microsoft Community.

We understand that you're experiencing issues with your PC while playing games like Flight Simulator and Forza Horizon 5. It sounds like you've already taken some steps to troubleshoot the issue, but there are a few more things you can try.

Before that, we would like to ask for few things:

Is this happening to all games installed through Xbox app?
May we ask if you have issues installing Microsoft Store games? You may try to install Minecraft Launcher or Microsoft Sudoku or Microsoft Solitaire Collection.
Do you have error message or code? Please post a screenshot of the issue and conceal your personal information.

You may try the following troubleshooting:

First, make sure that your graphics card drivers are up to date. You can usually find the latest drivers on the manufacturer's website.

Next, try lowering the graphics settings in the games you're playing. High graphics settings can put a lot of strain on your hardware, so lowering them may help improve performance.

You can also try closing any other programs or applications that are running in the background while you're playing games. This can free up resources for the game to use.

If none of these steps help, it may be worth considering upgrading your hardware, such as your graphics card or RAM, to better handle the demands of these games.

For PC requirements for each game mentioned:

Microsoft Flight Simulator FAQ - Minimum, Recommended, and Ideal PC requirements for Microsoft Flight Simulator – Microsoft Flight Simulator Support (zendesk.com)
Forza Horizon 5 - Forza Horizon 5 PC Specs – Forza Support (forzamotorsport.net)

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Microsoft Community Moderator

StadiumFighter

Again that game also hasn't been shown on a real ps4, only knack has been shown on a real ps4, albeit with severe frame rate dropping and slow down and freezing, knack runs at 30 to 60 fps.

My PC freezes constantly and always gives me FPS drops, but the audio also sounds slow and...