My other email address acosiated with my x box account has gone and replaced with another...

Hello Darren how are you?
My name is Ezequiel I'm an Independent Consultant. It really is a very complicated situation, you need to log into your account and try to modify the email that is linked to it. If you can't you need to contact support, I'm sure they will help you solve your problem, please enter this link where you can contact support, the option is in green on the right, written contact us.

https://support.xbox.com/contact-us/

I'm not sure you follow. When I go to Join X-box Live i enter my one and only hotmail email address and then i enter my password for that email address the x-box then tells me i can't use those details because they are already used by another user. That
is because I mistakenly joined x-box live via the internet (using a browser on a PC) before I even tried to join using the x-box console.

So I have my x-box live account I created using a browser on my PC and I want to associate that account with my local profile on my x-box.

I hope you understand.

My Microsoft account is under one email.

His Epic account is under another email since I have my other son under my email address.

Why do they say on the back of the paperwork in the box you have to redeem it at microsoft.com/redeem?? This is what is so confusing.

I'll give them a call.

Email address for my little children this sucks. Next x box needs memory cards, Just a waste of time to remember email address for more than one child. Just another gimmick to bring up kids into a sticking with a certain company. I hate it.

Hi Francia,

Yes I have checked again and it is the same email address. It also shows other purchases I have made in the last on the same account and work just fine on my X-Box One.

Thanks,

Alaa