my original xbox one gets warm over fan and both console and power brick turns off.

Herbies · Jun 7, 2019

after playing disc game for a few minutes, my original xbox one gets warm over fan and both console and power brick turns off. I have to unplug it, and wait a few minutes and it works fine again....UNTIL I START PLAYING A DISCED GAME AGAIN!

:)

XBF Amber M

Hi Herbies,

Thanks for keeping us updated with your replies. In addition to the troubleshooting solution previously provided by our Ambassador, you may wish to further troubleshoot the power supply itself to pinpoint if it, or the console, are causing this issue. You
may also want to be aware that if your Original Xbox One is out of warranty, then there may be no option for a repair.

Xbox One Power Supply Solution

Give this a try and let us know what the results are.

I hope that this helps a bit more.

Herbies

I laid a food thermometer over the vents and the temp went to 140 degrees and went off

Herbies

yes I have, and I've done a factory reset

GroundOregano94

Does console have enough free space sir? That is very important. It seems like your cooling system is failing. If situation continues, please ready your console for repair.

I welcome you and I am really sory for your problem.

XBF Brad A

Hi Herbies,

Sounds like the Xbox is definitely overheating. You will want to think about may getting the console serviced, or replacing it. If it is in warranty will not cost you anything, if out of warranty will cost between $120-$160 USD. You can check all this at

device support.

Thanks,

Brad

my original xbox one gets warm over fan and both console and power brick turns off.