My original Xbox one doesn’t restart properly after a recent update. I have tried updating...

Hi
DamienHollingworth

Just to clarify, "when it turns off to restart", do you mean after the Download and Verifying stages?

If so, when it restarts you should see the console Nexus button flash on and off about 15-20 times, then the screen will show no input before the console then restarts to complete the Applying stage.

If you interrupt the restart manually, the console may not of completed the shutdown correctly and will download, verify again, restart (shutdown/restart) and then complete the Applying stage.

I do several updates a month and the shutdown/restart stage is only a minute or so.

I time it by the Nexus flashes, usually 20.

Let us know how you go.

Wow this feature is available now, one thing to give you a heads up on. There have been a few Twitter users are reporting that after a recent update it hasn’t been working properly. So don’t feel discouraged if it doesn’t work right away as there might
be a small glitch at the moment

Hi, Tony! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues with your console.

If you don't mind, I'd like to ask you a couple of questions:

- May I ask exactly what happens when you attempt a reset or an Offline System Update? Do you get a System Error?

- Have you already tried both kinds of factory reset?

Thank you! I'll be looking forward to your reply.
Best regards.

Hi, Tony! Thank you for your reply and the additional information.

Unfortunately, troubleshooting methods for this kind of problem are very limited.
If both the offline system update and the factory reset have failed to solve this error code, I'm afraid your console will need to be repaired. Microsoft no longer repairs Xbox One consoles due to them being discontinued, but you could opt to use a third-party service.

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As a fellow gamer, I understand this is likely not the answer you were hoping for. I'm sorry, Tony.

Please feel free to reach out if you have any further questions, I'd be happy to help.
Best regards.

Hi there,

I’ve tried both types of factory reset, and when I attempt to update offline with OSU2 I get an error message E101 00000504 8B050041.

With OSU1, the Xbox turns off after finishing the update and doesn’t switch back on automatically, I then have to unplug the Xbox to turn it back on, as the on button won’t work and it makes a half start-up sound.

After I’ve unplugged everything and turn it back on, it’s back to where I was before trying the offline update.

Hope that makes sense