my old microsoft account under the name of jjpopper9374, is locked and i no longer have the...

I don't see it, I logged in with the same account, but under a different user name that I created a long time ago and I never used, the old user name is no longer there. It seems like when we reset it, it brought back the user name that we couldn't use.
It's asking us to pay for a new live account?

My other xbox account was locked. I have tried to verify online and through calling support multiple times over the past two weeks. No one at the call centers says they can help me. The only way to verify my account is through an email I made 10
years ago in order to make a microsoft account. I no longer have ANY access to that email. I want access to my account and to go back to normal or I want a refund for all the games and subscriptions I've paid for on that account over the last 12 months. I
can make a new account, but I will not have access to the games bought with my old account. All the credit cards have my name on them, the phone number on the account is mine, the account names is literally my name and yet the only way to verify it is through
a 10 year old email? My case reference number is [Mod removed- personal information]. Please help me.

I migrated my account a long time ago. I have been playing on a microsoft account for well over a year. This is something new. I have never seen XBOX on minecraft. Why is it even there on PC???? I basically no longer have a microsoft account its an xbox account with a new name. I has just overwritten my old account and now asking me to buy again.

Hi Rodrigo. I still have access to the account under my new primary. It defaulted to my new primary when I deleted the email that used to control my account. My gamertag and lifetime worth of gaming is under the email I removed from the account before making the new one my primary, so my Xbox profile is no longer under my account since I deleted the old one early if that makes sense. Is there any way to get my old Xbox live account back?

Hi I kinda have the same problem. On my PS5 I have a old Microsoft account linked to my Minecraft and no longer have access to the old Microsoft account and just need it unlinked so I can put my new Microsoft account on it so I can play cross platform