My new Xbox does not register that I bought GTA in the past and says I need ultimate.

Discus and support My new Xbox does not register that I bought GTA in the past and says I need ultimate. in XBoX Games and Apps to solve the problem; I bought GTA a few years ago before you needed Xbox Ultimate to purchase it. On my new Xbox it doesn’t come under games owned and in the store says I... Discussion in 'XBoX Games and Apps' started by HAZZA E, Nov 8, 2023.

  1. HAZZA E
    HAZZA E Guest

    My new Xbox does not register that I bought GTA in the past and says I need ultimate.


    I bought GTA a few years ago before you needed Xbox Ultimate to purchase it. On my new Xbox it doesn’t come under games owned and in the store says I need to upgrade to ultimate even to just play story mode. I managed to download it onto my Xbox using the Xbox app and recently played feature- however it wouldn’t let me start the game as it said I didn’t have access to it. How do I fix this considering I paid money for the game originally?

    :)
     
    HAZZA E, Nov 8, 2023
    #1
  2. Sodangidni Win User

    My new Xbox does not register that I bought GTA in the past and says I need ultimate.

    Hello, HAZZA. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

    Please review if you are trying to access the Xbox One edition of the game or the Series X|S edition. Recently, Rockstar launched a separate version for the last-gen consoles.

    Xbox One version:
    https://www.xbox.com/games/store/grand-theft-auto-v-xbox-one/bpj686w6s0nh?SilentAuth=1&wa=wsignin1.0

    In addition to that, you may want to review your Microsoft account order history to find the version of GTA V you own:

    https://account.microsoft.com/billing/orders

    Thanks for your attention,

    Arturo.

    Note: Please refrain from sharing personal information, including an email address or order number, in case you find this transaction. As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.
  3. BananaSkully Win User

    Xbox game pass

    What i mean is, i bought the ultimate subscription but the Xbox (Beta) app on pc does not register that i have an active subscription. On my active subscriptions on my Microsoft account on the website says i have the ultimate edition.
  4. DeepanshuArora1 Win User

    xbox controller

    Why do I need an adapter? I bought a xbox one wireless controller to use with my windows 10 pc. So i tried registering it and above link says Unable to register your product.
  5. Majin x BuuB Win User

    Dying Light Ultimate Edition

    Im having same problem. Preordered ultimate edition but its not registered the game as that edition just standard! It says through the store i have the season pass to manage but does not register when i click on it :( any way to fix this???
  6. Trxpg0dz Win User

    Preview program previous member

    I need help also. I became a preview member on xbox one last year, and then my xbox broke. So i bought a new one and i cant get back into the program because it says that the console is registered to a different account. So i contacted xbox support and they
    told me to come here and possibly an ambassador can help me.
Thema:

My new Xbox does not register that I bought GTA in the past and says I need ultimate.

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