My new Xbox controller is broken

Discus and support My new Xbox controller is broken in XBoX on Consoles to solve the problem; Hi, My new xbox controller's right trigger and right stick seem to be broken. In the controller tester app i see that the right trigger is always... Discussion in 'XBoX on Consoles' started by Ouaine, Jan 1, 2023.

  1. Ouaine
    Ouaine Guest

    My new Xbox controller is broken


    Hi,

    My new xbox controller's right trigger and right stick seem to be broken.
    In the controller tester app i see that the right trigger is always stuck on 4% triggered. I dont see anything wrong with the stick though. Am i doing something wrong?

    :)
     
    Ouaine, Jan 1, 2023
    #1
  2. Tamizander Win User

    WORST Xbox Support from a LAUNCH DAY ONE CONSOLE - I can't get help!

    Sorry, I received a broken controller with my Xbox One and the replacement was also broken.

    It is a personal preference to just purchase a new one.

    However, I am seeing that MANY people are receiving broken controllers from MS. Because of that, yes, they should take care of the issue.

    Following that logic, we should go and tell everyone with a broken console to "Just go out and buy a new one and not bother Microsoft". It's horrible advice.

    Microsoft should take care of the broken equipment I paid for. Period.
  3. Georges C. Win User

    My new Xbox controller is broken

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community and Happy New Year.

    Hello Quaine, if yu have a USB cabe, try t follow the procedures bellow.

    First remove the batteries from the controller and for 1 minute keep pressing all the buttons on the controller and moving the knobs.

    After you're done, plug the USB cable controller into your console and turn it on.

    Look for controller updates in the Xbox accessories part, if you have an update available, do it.

    Then clear the cache on the console and check if the control has any updates to be made.

    1. Go to the Xbox press and hold the XBOX power button on the console for 10 seconds until it turns off

    2. Wait 10 seconds until it turns off

    3. Wait 1 minute with it off

    4. Turn it back on

    After the console restarts and I'm at the console start screen, put the batteries back in the controller, remove the USB cable and see if it back to normal.
  4. FiftiethNine39 Win User

    controler

    its not the xbox i got 2 controlers and the new one is broken
  5. JimCinq-Un-Quat Win User

    Controller Replacement

    My controller is broken, how can I make an order for a new controller, do you have a link?
  6. M3tal Daz3 Win User

    Xbox one Elite Controller grips - Rubber falling off.

Thema:

My new Xbox controller is broken

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