My nba2k23 game audio doesn’t work but all other sounds work. Menu doesn’t work while 2k is...

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Anton

Additional information is needed, please tell me:

Is this happening on Xbox or PC?
If it’s on Xbox, what console do you have?
If it’s on PC, are you using windows 10 or 11?

In any case:
Is this happening only with this game or if you try a different game something similar happens?
And, what did you tried so far to fix this
In that way I can advise you different things or how to proceed

apparently on my other console it doesn’t work either. other accounts work on both xboxs but my main account doesn’t (i bought gamepass on it too).

Hi,

I tried a reset and also a complete reset losing the installed games. Neither worked the only difference being the nba2k23 game displays a ventilation message and returns to the main xbox menu rather than turning off. This was after I re,-installed the game. The console was working hard by the sound of it at times but not overly hot. It's only nba 2k 21 22 23 that don't work. Hogwarts legacy works fine

Is it possible a digital version may work? 2k23 is very cheap now and maybe worth a try.

Thanks!

Geoff

Doesn’t happen with any other games just this one. My friend also has the game and it works perfectly fine while my wifi is better then his

That still didn’t work , all other games sync fine but subnautica doesn’t