My NBA 2k24 is constantly stuttering and freezing whilst trying to play, my WiFi is fine...

Hi. My name is Brilliant and I am happy to assist you today.

Here are a few tips to troubleshoot your game:
1. Check for known issues.
2. Restart the game.
3. Power cycle your machine.
4. Test your network connection.
5. Try using a different profile.
6. Remove and re-add your profile.
7. Clear the local save and resync with the cloud.

For more details on the above kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

For known issues you can also visit: https://answers.microsoft.com/thread/b1ac114c-7799-4946-b8f8-1c50ad5926d5

I hope this helps resolve your query.

Hello deondre ellison,

Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you have purchased the NBA 2K24 Black Mamba Edition and the game showed in your account was the standard edition. Let us check and see on what we can do to help address your concern in a timely manner.

When you say the standard edition, is it the NBA 2K24 for Xbox Series X|S or NBA 2K24 for Xbox One? If you have purchase the game by mistake, you can request a refund through the online web form and purchase the correct edition of the game. Requesting a refund is subject to refund eligibility requirements. See: Request a refund for digital games | Xbox Support

To get the correct edition of the game, see: NBA 2K24 | Xbox





We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

I've had NBA 2K14, Zoo tycoon, Killer Instinct, and Battlefield 4 all constantly freeze on me all digital.

can't play a single thing on Amazon on the X1 right now. Video slows and stutters until it's freeze framed. Audio is fine, so it's not the connection.

Hi, I've got exactly the same thing on titanfall, its fine it you try training mode but is unplayable online, keeps stuttering and freezing on right stick...