My NBA 2k24 is constantly stuttering and freezing whilst trying to play, my WiFi is fine...

You are just copying and pasting this message instead of actually providing a fix

Hi. My name is Brilliant and I am happy to assist you today.

Here are a few tips to troubleshoot your game:
1. Check for known issues.
2. Restart the game.
3. Power cycle your machine.
4. Test your network connection.
5. Try using a different profile.
6. Remove and re-add your profile.
7. Clear the local save and resync with the cloud.

For more details on the above kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

For known issues you can also visit: https://answers.microsoft.com/thread/b1ac114c-7799-4946-b8f8-1c50ad5926d5

I hope this helps resolve your query.

I can’t play online on nba 2k24

Hello Artesian Madison,



Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you have purchased NBA 2K24 25th Anniversary Edition of the game and able to install the regular version of the game. Let us check and see on what we can do to help resolve your concern in a timely manner.



This edition of the game includes:

[table][tr]

• 12-Month NBA League Pass subscription
• NBA 2K24 for Xbox One
• NBA 2K24 for Xbox Series X|S
• 100K VC
• 50K MyTEAM Points
• 2K24 MyTEAM 5-Player Option Pack Box
• 10 Box MyTEAM Promo Packs
• Sapphire Kobe Bryant Card
• Rookie” Ruby Kobe Bryant Card
• 1 Diamond Shoe Card

• 1 Ruby Coach Pack
• 2-hour Double XP Coin for MyCAREER
• 2-hour Double XP Coin for MyTEAM
• 15x 6 types of MyCAREER Skill Boosts
• 15x 3 types of Gatorade Boosts
• 3 Kobe Bryant T-Shirts
• 1 Sabrina Ionescu T-Shirt
• 2K24 Backpack
• 2K24 Electric Skateboard
• 2K24 Arm Sleeves
• Black Mamba MyPLAYER Capsule with 4 different items

[/tr][/table]

• NBA League Pass code will be delivered to the email address associated with the NBA 2K Account with which the 25th Anniversary Edition Bonus Content was redeemed within 3 days of redemption
  

• If you return your purchase or do not redeem your Bonus Content before December 1, 2023, you will not receive your NBA League Pass code.
  
• Code for NBA League Pass must be redeemed by December 31, 2023. Any codes for NBA League Pass not redeemed by such date will be void.
  

• To receive your 12-month NBA League Pass, you will need to do the following.
  
  • Install your digital edition of NBA 2K24 25th Anniversary Edition and launch the game on your console or PC.
    
  • and login to your NBA 2K Account or create a new NBA 2K Account using your preferred email to redeem your NBA 2K24 25th Anniversary Edition Bonus Content.
    
• You must complete the above steps before December 1, 2023.
  
• You will receive your NBA League Pass Code and redemption instructions by email to the account associated with your NBA 2K Account within three days of completing the above steps (but no earlier than October 6, 2023).
  

For your reference, see: NBA 2K24 Frequently Asked Questions | NBA 2K

Let us know which of the inclusion of the edition you are not receiving so we can further check.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

I paid for nba 2k24 vc and haven’t received anything, I’m getting frustrated