My MSI katana's keyboard disables itself and starts pressing down random keys only when gaming

That would be impossible for now as i have bought the device from The Netherlands and am not going back for another month or so. i'll make an update once it goes back concluding it as a software issue as i am near positive that the device didnt have any contact with water.

You have.to.contact msi

From.the sounds of it.could it be possible.someone spilled liquid on it?

I never gave it to someone, or let my mom clean it. to test it ill try to deactivate my laptops keyboard and only use an external keyboard, however this theory doesnt seem to be plausible as after the first disappearance of the issue, it never came back, not even for a single moment, which makes me believe it may be due to a software that the laptop comes with and i would just have to wait until every single component gets a driver update.

You have.to.contact msi

From.the sounds of it.could it be possible.someone spilled liquid on it?

Hi Chihat, I’m Ryan.

You may need a replacement. As ngocphi mentioned, you’d need to contact MSI Support https://www.msi.com/support/contact">https://www.msi.com/support/contact

https://www.msi.com/support/contact

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Here to help.

Hi Vic,

Thanks for coming to the forums. In addition to the start button, on the keyboard itself. In the bottom right corner looks like arrow key down and left is also enter. You can press the A button on that one also.

Thanks,

Brad