My movies and tv button does not load

I am having the same issues. Done everything that anyone in the world suggested and nothing works. Mine even go so far that I can connect my laptop to the xbox's TV/HDMI-in and watch/play anything. As soon as press play on my laptop to play a movie from
Netflix it stalls my tv screen but continue with the picture/video on the laptop. My issues:

1. Netflix work fine on laptop and mobile phone but not on Xbox one. All connected to the same network.

2. Netflix on Xbox one takes forever to load

3. Once loaded to cursor between movies/settings takes forever to move (basically unusable)

4. Once a movie is selected it loads forever and ever and ever the comes up with a screen telling me that it cannot connect to Netflix and give three selections: Retry-More details-Exit. UI-502 appears on the right hand bottom corner. Clicking any one of
them takes forever to go to the next screen/exit.

5. It stalls the Xbox so badly that by pushing the Xbox button once on the controller does nothing. You have to keep the button in to restart the console.

6. And as I mentioned before does not want to play the movie on my tv even though it is playing on the laptop. TV will display all your selections hopping from one movie square to selections etc. No problem but as soon as you press the play button it stalls
the TV.

So I don't know anymore but what I do know is that Bill Gates is spending our hard earned money and that we are sitting with a problem that has not been soIved since 2013. Maybe I should unplug the fridge also when doing my 8755'th power restart????

Pressing the "B" button on the game pad causes the Movies & TV app to remove the "connecting" screen, and the video then becomes visible.

The bug does not seem to happen if the Movies & TV app is already running before you start casting. So, as another work-around you can start the Movies & TV app on the Xbox One first.

From my Xbox home I hit the movies and TV app. It takes me to all my movies where I see each represented by an icon. I click on which movie I'd like which takes me to a load screen for that movie. The movie icon is on the left of the screen, the movie synopsis
is on the right, there is a play button which is not highlight able with my controller. There is a message that tells me to go online to stream content but I'm already online. Thanks for the help, I work long days and this is my only time to respond. I'm
trying to watch godzilla final wars, flash gordon. None of them will stream.

A one trick pony that plays games, movies, music, has all the apps, web browser, voice recognition without paying for a camera. It does most of what thex1 does except you have to press one button to watch tv. But who turns on a games console to watch tv?

If you're talking about the Movie Trailers on the Xbox, they haven't gone.

Go to the Tv & Movies tab, select Xbox Video. Once loaded, go to the Movies tab, and you'll find movie trailers there.