My mom's account need verification and i can't send sms code because her number is off (she...

Discus and support My mom's account need verification and i can't send sms code because her number is off (she... in XBoX Accessibility to solve the problem; My mom's account need verification and i can't send sms code because her number is off (she died) and I don't know the recovery email how i can fix... Discussion in 'XBoX Accessibility' started by omar bq, Sep 16, 2023.

  1. omar bq
    omar bq Guest

    My mom's account need verification and i can't send sms code because her number is off (she...


    My mom's account need verification and i can't send sms code because her number is off (she died) and I don't know the recovery email how i can fix that and bring the account back

    :)
     
    omar bq, Sep 16, 2023
    #1
  2. Nkosana23 Win User

    My mom's account need verification and i can't send sms code because her number is off (she died) and I don't know the recovery email how i can fix that and bring the account back

    If you did not manage to use the above link to retrieve the account, kindly contact Microsoft support: support.microsoft.com
  3. Nkosana23 Win User

    My mom's account need verification and i can't send sms code because her number is off (she died) and I don't know the recovery email how i can fix that and bring the account back

    The above does not close the account but helps you retrieve the account of a deceased person.
  4. omar bq Win User

    My mom's account need verification and i can't send sms code because her number is off (she died) and I don't know the recovery email how i can fix that and bring the account back

    I don't know how to do it

    They gave me a form to bring my account back but i did it right but the refuse

    I don't know how to bring it back

    Do you know how to?
  5. omar bq Win User

    My mom's account need verification and i can't send sms code because her number is off (she died) and I don't know the recovery email how i can fix that and bring the account back

    I don't want to close the account

    I play Minecraft on this account

    I want to take the Minecraft account to another account

    But i think to do this i need to secure the account I don't know the account details just password
  6. Nkosana23 Win User

    My mom's account need verification and i can't send sms code because her number is off (she died) and I don't know the recovery email how i can fix that and bring the account back

    Hi. My name is Brilliant and I am happy to be of your assistance today.

    We understand that these might be difficult times for those seeking access to their loved one’s email or storage accounts.

    For privacy and other legal reasons, Microsoft are generally unable to provide information to non-account holders. On the link provided are more specific details on actions that can be taken.

    https://support.microsoft.com/offic...has-died-ebbd2860-917e-4b39-9913-212362da6b2f

    I hope this helps resolve your issue.
Thema:

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