my minecraft preview version not run my directx version

here is minecraft prolems or my gpu not completible for directx 12? (sorry for my bad english cuz i'm from vietnam)

Hello huy khiêm Vũ,

Thanks for the response.

- Update your graphics card driver by going to the manufacturer's website and downloading the latest version for your model. Alternatively, you can use Device Manager to check for updates automatically. To do this, press Windows + X keys, select Device Manager, expand Display adapters, right-click on your graphics card and choose Update driver.

- Update your Windows system by going to Settings > Update & Security > Windows Update and clicking on Check for updates. Install any available updates and restart your PC if prompted.

- If none of the above steps work, you may need to uninstall and reinstall Minecraft Preview Version from the Microsoft Store. To do this, go to Start > Settings > Apps > Apps & features, find Minecraft Preview Version and click on Uninstall. Then, go to the Microsoft Store, search for Minecraft Preview Version and click on Install.

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Thank you for understanding.

Hello huy khiêm Vũ,

Thank you for posting in the Microsoft Community.

It's possible that the Minecraft preview version you are using is not compatible with DirectX 12. You can try updating your graphics card drivers to see if that resolves the issue.

Please see:

Minecraft Launcher for Windows | Minecraft Help

Minecraft Launcher Troubleshooting FAQ | Minecraft Help

If that doesn't work, please contact Minecraft Support, they may be able to provide you with additional troubleshooting steps.

Contact Us | Minecraft Help

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

My system information says that my DirectX Version is dx12 but on the display tab, the Direct3D DDI is 10 and the feature level is 10 only. if I install a video card does the game will read the video card directx version?