My Minecraft Java account is gone after making a refund for another account.

Krisi Petrov · Jul 20, 2023

I had a Minecraft java (mojang) account before the migration, then I bought another minecraft java account on the same email before migrating, then there was a refund on the newly bought account. ~1 Month passes by and I decide to migrate my original account to the same email. Everything works fine for about 2 weeks and from then on I had issues, first I couldnt play on servers. Then I kept getting signed out of all launchers. And then finally it said I dont own the game at all. I lost my old account for no reason. Then after like 9 months I finally get a account back but its the new one instead of the original one. I want my old account back please, I have progressed a lot in Servers and Realms and I need it.

:)

Janet_C

Hello!

I'm a Independent Advisor. I will be glad to help you.

I am sorry you are going through this situation.

What do you mean you lost your account for no reason but then managed to get it back?

Was the account hacked or did you just forget your email?

Could you give me a little more detail on that?

Regards

Lucas Lauer

I did not understand, my friend. Your hacked account had Minecraft Java. Then, after it got hacked, you created another account and was given Minecraft for Windows? Microsoft or Mojang gave you Minecraft for Windows or how this happened?

MarkK94

Hello Ron. I have logged in to the account with my microsoft account. That is my point. After Migration my account "Jokujuntti" is just gone. And i have no acces to java edition at all. And also that is the launcher i have currently. It makes NO DIFFERENCE at all. This migration has DELETED my java edition from my account and i want it BACK

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello BlackDragonPlus, in this case, I recommend contacting Mojang support directly to find out what happened to the migration process.

https://help.minecraft.net/hc/en-us/requests/new

Also check the link below to verify that all migration steps have been done correctly.

https://help.minecraft.net/hc/en-us/articles/44...

Random_473

I'd forgot to mention that I had bought Minecraft Java on a different account. But after losing that account I had made a new account. When I switched over, I was given Minecraft bedrock (Minecraft windows 10 edition) not Minecraft Java.

My Minecraft Java account is gone after making a refund for another account.