My Minecraft Cape gone

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Samy_40

Please answer the following questions to see how we can proceed:

Buddy, this cape was purchased by you or do you have any proof of ownership about it?

By the way, which cape is? And is for Java or Bedrock edition?

Which troubleshooting steps you have done so far to fix this issue?

I'll be waiting for your answers, greetings from another Microsoft user!

I once had the among us cape and the founder's cape in my main account

I got the founder's cape in somewhere 2020 and among us cape was there in my main account when I went into my profile

They were not custom capes or anything but provided by minecraft

But after 1.17 I guess I lost them all except my pan cape .

How do I recover those capes they looked very great

I still have them in 1.16 version of the game and they show up on my profile

But after updating to higher version I don't see them.

I also notify that they were not a glitch or something because I checked it on my other devices too on the same account and they were present every single time.

My bad. I wanted to make the post from this account that im typing right now.

This account is linked to my Java profile and snyced with bedrock. The one i made the post with is my Xbox only profile.

Hi,

Kayece here. An Xbox user, and a gamer like you. Do not worry, I will be here to help and assist you today.

For this, please request Minecraft support. On the Category, please choose Events and Promotion. On the Subject, choose Cape.

https://help.minecraft.net/hc/request/new?ticke...

If you need more assistance, please let me know.

Stay Safe!

My son just corrected me, it's a Minecraft cape. =)