My minecraft account was hacked and the microsoft account was changed

Johannes Seisweise · Dec 13, 2023

My minecraft account was hacked about 9 months ago, around 1 month after migrating it from a mojang account. The microsoft account linked to the minecraft account was changed and I no longer have access to the account. The name and skin of the account have since been changed and the history on nameMC has been hidden. I have lots of proof of me playing on the account under its previous name, such as screenshots of it being logged in on the minecraft launcher as well as playing on the Hypixel server. I contacted minecraft support about this issue but they just redirected me to microsoft. Any help would be appreciated.

:)

mweqw

I have exact the same problem. My Email was hacked a few days ago and i think somehow the hack also hacked my Microsoft which has the Email and changed the Email from my Minecraft account to another one.

khizar hasan1

Yes I changed it multiple times but the hacker changed the verification email my Microsoft account has been recovered but the Xbox account where we have to login to play games like forza or minecraft has been hacked

Darhyl Amizola

Hi Johannes! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft/Microsoft account.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

In this article: (https://support.microsoft.com/en-us...account-24ca907d-bcdf-a44b-4656-47f0cd89c245) Kindly follow the instructions in the interactive tool to recover your Microsoft account.

If the steps above didn't work, proceed to reach out to Xbox Support for further escalations as they have the tools and resources to properly investigate this case.

According to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze :

(https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37

https://answers.microsoft.com/en-us...ve-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd)

Here's how to contact Xbox Support:

"Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

prajin khayargoli

the issue was of my microsoft account bein hacked, i was trying to recover the minecraft account

Leonardo _NOP

Hi Fernando,

The problem is that I can no longer find a Minecraft account with my Microsoft account, but I do have the purchase email,

maybe that will help to restore my Minecraft account?

I have the idea that I have been hacked and that they have changed my login username and password.

I also contacted Mojang, but they told me to go to Microsoft with this issue.

My minecraft account was hacked and the microsoft account was changed