my minecraft account has been hacked and was renamed to Fortnitecheddar

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Christian, if you have already submitted the account recovery form, you will have to wait until Microsoft finishes investigating your case and sends you a response.

Hello Azael P! I'm Annanda and I'd be happy to help you with your question.

I am so sorry your account was hacked.

You will need to contact Mojang directly and give all the informations required, okay?

Best of luck for you, and i hope you can recover your account soon.

https://help.mojang.com/

I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below

Best Regards, Annanda.

Hello Azael Prisy,

Thank you for posting in Microsoft Community.

We understand that you wanted to play Minecraft and your account has been hacked. Let us check on this together and sort this out in timely manner.

We just want to clarify, is the account created by you or the seller?

Did you purchase the game with an account?

Account owner can secure their accounts and only then they can recover it if it was hacked too. In this case, we would like to make sure that we are on the same page, please provide us answer to our question.

Sincerely,



Microsoft Community Moderator

Good day!



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

They just respond with:

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Hello,

Thank you for contacting us for help with your Java Edition account.

As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended.

If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support.

For further information about the end of account migration, please visit this article.

Regards,
Minecraft Support

This email is a service from Minecraft Help. Delivered by Zendesk
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when I email them, where else am I meant to go?

Edit:
(the support link is this: https://support.microsoft.com/en-us)