my minecraft account can't be signed into

Seems like an in-game issue. You have to contact Mojang support and support this or post in their forums.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Tugmo

Please try this:

First uninstall actual minecraft launcher and everything related to Minecraft (don't forget to backup worlds if necessary)

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and install minecraft launcher
Give it a new try

Let me know how it goes, I'll be waiting for your reply
Greetings from a Microsoft user

This is what they had to say:

Hi there,

Sorry to hear that you are having trouble with the link between your PlayStation Network and Microsoft account. Once a Microsoft account has been linked to a PlayStation Network account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

Please be aware that If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation Network accounts can only be re-linked to the originally linked account. For further information, please visit our Minecraft for PlayStation FAQ:
https://help.minecraft.net/hc/en-us/articles/4409145073165-PlayStation-Technical-Support-FAQ

If you are unable to find or login to the correct Microsoft account, please contact Microsoft Support here for further assistance, as we do not have access to their account management systems:
https://support.xbox.com/en-US/contact-us

For additional help with PlayStation games, purchases, accounts, or hardware, visit AskPlayStation on Twitter or contact PlayStation support:
https://www.playstation.com/en-us/support/



Long story short, there is no way I am able to play multiplayer on my Playstation until they update their trash policy to make it so that I can link MY account.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

There isn't a way to unlink accounts at Microsoft's end. You can try reaching out to Minecraft support to see if they have a solution for this on their end https://help.minecraft.net/hc/en-us/requests/new

Hi I have the exact same problem where my Xbox account name says one thing and says I have paid for Minecraft but when I click on th manage profile button it takes me to a different Minecraft account where is says that I do not have Minecraft java edition and so can't play it. The only reason I was able to play on that pc was because it automatically signed me in when I sign in on another device using the email address used for my Minecraft account it takes me to the profile without Minecraft on it.