My Minecraft account been hacked

John0326_ · Nov 28, 2022

My Minecraft account been hacked, it change my password and spare mail.

But I still have the prepaid card I bought back then. can i use this to prove my identity?

:)

JosefLBohorquez

You may want to check this thread:

https://answers.microsoft.com/en-us/feedback/fo...

JosefLBohorquez

Sorry, I don't quite get your last reply

JosefLBohorquez

Right now the methods shared in the article above are the only way to recover an account

No one can give you a hint of the new email address or similar, sorry

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this JOHN0326_

Sorry to hear that
May I know if you already migrated your Minecraft account to a Microsoft account?

If yes, you can try to recover the compromised account following steps here:

https://support.microsoft.com/account-billing/h...

Unfortunately the prepaid card is not enough proof of account ownership

Please note that here in the forums no one can assist you with this process / tell you the specific-new email address / modify or share account details due to privacy and security policies

JosefLBohorquez

You don’t need to share these emails
If you have them, try clicking on “it wasn’t me” or similar

If you’re not able to recover the account, unfortunately it’s lost

My Minecraft account been hacked