My mincraft account is connected to an old microsoft account that i do not know

Hello Christian_903,

Thank you for posting in the Microsoft Community.

I can see that you are having issues with your Minecraft account. being connected to an old Microsoft account that you no longer know.

If you’ve forgotten which email you used to create your Microsoft account for migration, you’ll need to speak with Microsoft support to recover the email address used to sign up. To do so follow the guide below.

1. Please use this link: Contact us | Xbox Support
   
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
   
3. If not, please select the country/region it is showing and select the correct one among the list.
   
4. Make sure to use to check the available contact times of the support.
   
5. Select the "Contact Us" button
   
6. Select the drop-down menu options that will match your concern.
   
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
   
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
   
10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
    

I already have access to my account though, it’s my mincraft account that I gone does this form recovery your mincraft account?

I try to log in to mincraft on my ps5 and i used the same email that i have used on my ps4 and when i try sign in it says "oops! Looks like the account is already connected please sign in woth the previous connected microsoft account and i used the same email and it is still not working

hello, i didn„t formulate the question that well at that time. So in short my microsoft account got deleted( idk how) and all my things got deleted or i don„t have acces. And i made a brand new microsoft account using the same email and it worked. but i don„t have acces to any of my bought games(minecraft, minecraft dungeons etc) and my minecraft account used the old microsoft account and because of that even if i have the same email as the old account, i don„t have acces to log into my mincraft account . And i wonder how to get my minecraft account back

the account connected to my old gamertag is a microsoft account, but it doesn't have @outlook or @hotmail) and the new email account that I want to be connected to my old gamertag is also a microsoft account but @gmail, not @outlook or @hotmail