My microsoft xbox wont let me sign in

Hi Isaiah, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This can happen if there's an issue with your browser or something with your account security settings are not updated.

We can try a few troubleshooting steps, if they don't work, I highly recommend you contact support.

First, let's make sure your account security information is updated:

Sign in to your Microsoft account: https://account.live.com/proofs/manage/additional

Verify that your security information is correct and up to date, I also recommend turning on the 2-step verification.

Then, please, try accessing the site using an alternative browser or enable your browser's InPrivate mode.

To use InPrivate mode on Microsoft Edge, click the three dots on the top right of the screen and select "New InPrivate Window".

You can also press CTRL+SHIFT+N keys together on your keyboard.

Verify that your browser is not preventing a login pop-up from the Microsoft site.

When a pop-up has been blocked, Edge will display an icon in your web browser's address bar.

If that still does not work, the best course of action is to contact Support.

Please enter this link:

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

I hope this helps.

it lets me sign in no problem on the app, but when I try to add the account to my xbox it wont let me and tells me to use the Microsoft account password

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