My Microsoft Store is suddenly displaying in the wrong currency

Discus and support My Microsoft Store is suddenly displaying in the wrong currency in XBoX Games and Apps to solve the problem; I'm trying to renew my subscription for the game pass and I logged in to find that my account is showing some weird currency symbol for the cost of the... Discussion in 'XBoX Games and Apps' started by TylerTerrell, May 2, 2022.

  1. TylerTerrell
    TylerTerrell Guest

    My Microsoft Store is suddenly displaying in the wrong currency


    I'm trying to renew my subscription for the game pass and I logged in to find that my account is showing some weird currency symbol for the cost of the subscription. So I googled the symbol and it turns out it's the Indian rupee symbol. But I'm from the US. I have never changed my region. My region in the store AND in Windows is shown as United States. But when I try to buy the sub it shows India and I can't change it. This just started happening out of the blue. Please provide a fix for this ludicrous system.

    :)
     
    TylerTerrell, May 2, 2022
    #1
  2. Ricardo Lechuga Win User

    My Microsoft Store is suddenly displaying in the wrong currency

  3. Rostom L Win User

    My Microsoft Store is suddenly displaying in the wrong currency REHASH

    Hi there! Let's do our best to get this sorted out.

    Technically, the website auto-detects our location based on our IP address. In some instances, it may default to some country like in the US. But as far as I know, once you go through the checkout process, it will give you the correct currency based on your account region and billing information if the product/service is supported in your country OR if it doesn't change, it would not show your payment method on your account unless you add a payment method that was issued on the same country of the store currency. In addition, you could get a geo-block error of your transaction if the store region and your physical region & account region don't match.

    On the reference thread you provided above, it could happen if a person redeemed a code that was originated from another country. A redeemable code especially for subscription is linked to a certain country which cannot be changed.
  4. roger landicho Win User

    My Microsoft Store is suddenly displaying in the wrong currency REHASH

    type region on pc, mine suddenly changed into pakistan. i just changed it back ,then its back to my currency
  5. Lilbuddha Win User

    Microsoft Store Correspondence / Marketing in the wrong currency

    Great! Thanks for the reply JhonSnow! I'll do some digging.
  6. JhonSnow777 Win User

    Microsoft Store Correspondence / Marketing in the wrong currency

    This happened to me before could be a problem related to the configuration of the web browser. Also for more information you can contact the support team:

    https://support.xbox.com/contact-us
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My Microsoft Store is suddenly displaying in the wrong currency

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