My Microsoft realms payment isn't being processed even with the right info

Discus and support My Microsoft realms payment isn't being processed even with the right info in XBoX Games and Apps to solve the problem; Hi everyone I recently got an email saying that my payment couldn’t be completed for my realms server. I went on to try and fix it, and even after... Discussion in 'XBoX Games and Apps' started by Liets328, Oct 23, 2022.

  1. Liets328
    Liets328 Guest

    My Microsoft realms payment isn't being processed even with the right info


    Hi everyone I recently got an email saying that my payment couldn’t be completed for my realms server. I went on to try and fix it, and even after entering my information multiple times this error kept popping up. Is anyone else having this issue?

    :)
     
    Liets328, Oct 23, 2022
    #1
  2. JosefLBohorquez Win User

    My Microsoft realms payment isn't being processed even with the right info

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this LIETS328

    Are you trying to pay for this realm on Windows, Xbox, PS4, Nintendo or mobile phone?
    Also, where are you physically located?
    In case you're trying to pay the realm on Windows or Xbox. Your Microsoft account and payment method is the same as your physical location?

    And, may i know if you tried using a completely different payment method?
  3. tttjt Win User

    Minecraft Realms subscription renewing but realm itself expires - requires fresh subscription to play causing double billing

    I was having this problem, I canceled my subscription last winter. Yet, I was still being charged for the 10-person realm, even though Minecraft said that my realm was expired, I was still getting charged! Even after my card number got changed. My fix for this was going to xbox.com and singing in to see my payments and billings, turning off reoccurring payments, then canceling the subscription.
  4. JonathanDouglass Win User

    Microsoft charging twice for my order!

    You didn't read the whole message Nathan. There aren't two charges on my account yet, I said microsoft is trying to charge me a second time. If I paid on july 2nd for an order to be shipped then I've paid once. The email I got from Microsoft is asking me to update my payment info (so they can charge my card again). The question is why? When I've already authorized for the first payment. Even over the phone they want to "update my payment info" (so they can charge me a second time). The first payment is STILL pending and all they have to do is ship the product, then my payment will release to Microsoft and *poof* MY THINGS WILL SEND. I don't understand why there needs to be updated card info for a payment that is already processed.
  5. Bandido1508 Win User

    My Payment for the Xbox Game Pass Subscription Isn't being Processed

    There may be issues with this card, you probably cannot use a prepaid debit card if this is the case. Also sign into your account on the PC and make sure the security for your account is still valid, and check the expiration on your credit card. Another
    option is to buy a code for the gamepass and just add that to your account.
  6. XBF Javier R Win User

    無法變更xbox隱私權與線上安全設定 [Translation - Unable to change Xbox privacy and online security settings]

    Hello once again,

    In this situation, you've attempted to purchase a Realm for Minecraft and get what message?

    Please clarify this, so that we can further the investigation into this process.

    Is this being done on the Microsoft website, at our Microsoft Store? Or through the Xbox One console?

    Get back to us with this info, and we'll be glad to respond as soon as we can.

    Thank you!
Thema:

My Microsoft realms payment isn't being processed even with the right info

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