My Microsoft/Minecraft account got hacked and they changed my username, email, password and...

Hi Fernando,

The problem is that I can no longer find a Minecraft account with my Microsoft account, but I do have the purchase email,

maybe that will help to restore my Minecraft account?

I have the idea that I have been hacked and that they have changed my login username and password.

I also contacted Mojang, but they told me to go to Microsoft with this issue.

I've already done all of these and it's never worked

Hi Nate,

Thank you for posting to the Microsoft community. I am sorry to hear that you are having difficulties recovering your account after being compromised. Your security is a top priority and below are some suggestions that I have included that could help with the issue, as I would like to provide some additional assistance on this.

1. Contact your banking institution associated with your credit card and other connected financial devices in order to request an immediate card change and stop any unauthorized purchases.
   
2. Furthermore, you may also refer to these articles in order to continue the process of account recovery:
   

• Help with the Microsoft account recovery form
  
• How to recover a hacked or compromised Microsoft account
  
• I can’t sign in to my Microsoft account
  

1. In regards to filling out the Microsoft account recovery form be sure to include as much detail as possible. The more information entered the increased chance of regaining access to your account. Refer to this article to receive some more assistance on how to properly complete the form:
   

• Details on how to complete a submit Microsoft account recovery form here.
  

Hope this helps!

Best regards,

they changed my username, email, password and everything.

There is nothing that can be done to save your account.

You did not mention what account security was on the hacked account.

Hello. I already changed my password twice. The problem i am having is that around 2-3 years ago i bought Minecraft and have been playing it but all of a sudden it says my account doesn't have it and its not showing up in my purchases. Recently I wasn't able to login with my microsoft account because it says it doesn't have it anymore. I think the account got hacked and changed. Please get my Minecraft back. I already contacted Minecraft and they said i have to contact microsoft. My minecraft username is ajisuppose. Also my Xbox username also changed and i cant login anymore. I can only play bedrock. Thank you.