My microsoft accounts got blocked

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hello Sriyam Panda,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

I could not really imagine how crucial it is for you to have your account inaccessible, we know that account stores your game, purchases and achievements. Just to set your expectation, Microsoft account is managed by a completely automated server and we do not have manual access to it. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the meticulous account recovery process is intended to protect you from any possible malicious activity. For now, please allow me to do the best I can in helping you with the process.

We understand that you would like a support to help you unlock your account. We would like to tell you that no one here in Community cannot remove or change your account information. The only process available for this concern is for you, account owner to perform. This we can pull out in our resources is to unlock your account through the form that you fill out. That form will identify if the activities you perform that is associated with your account that have might violate Microsoft Terms of Use.

Another support article that has a very comprehensive instructions to unlock your account which is again to be performed by the account owner - Account has been locked - Microsoft Support. This article is accessible to all however only the account owner can use to perform this unto the account that has been locked.

Tip: You may try to use mobile network with Wi-Fi turned off and sign into this link: account.microsoft.com

The power towards unlocking your account depends in you; if you are unable to regain access, violating the Microsoft Terms of Use will result in the locked account due to suspicious activity.



Sincerely,



Xbox Forum Moderator

Microsoft Community

I'm sorry I didn't get a response.

In that case, I recommend contacting the Microsoft account team for better support:

https://answers.microsoft.com/en-us/xbox/forum/...

Hoping that everything works out for the best:

Hoping that everything works out for the best.

I hope I helped you. Hugs!

I'm very sorry for everything that happened. However, as I said, we, here on the forum, do not have the necessary access to help you with this issue.

I strongly recommend trying to talk to someone at Microsoft.

Now my 2nd account got blocked too...... same thing