My Microsoft Account was Blocked for No Reason Agian At all

Hi Franky,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that your account has been blocked. If you receive the message “Your account is currently unavailable" when you try to access your Microsoft account, your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct.

If you know your password, but have lost access to some, but not all, of your security info:

1. Sign in to the Advanced security options page of your Microsoft account.

https://go.microsoft.com/fwlink/?linkid=2204804

2. Select Add a new way to sign in or verify then choose how you would like to receive security codes.

3. Microsoft will send a security code to the new number or email to confirm. Enter that code when prompted and then select Next.

4. Select and expand the security info / verification option you have lost and select Remove.

5. Select Remove again to confirm.

To check your account status or reactivate your account, go to the Microsoft services account reinstatement page: https://go.microsoft.com/fwlink/p/?linkid=874120

After filling out and submitting the form, please allow Microsoft to review the information that you shared for at least 24-72 hours. Please monitor the contact email address that you used, including the junk and the spam folder for possible response.

If you did not receive a response from Microsoft or you have account specific questions, kindly contact Microsoft support for your account to be checked further. You may use this these steps as your guide:

1-Access the Microsoft contact us at this link.

https://support.microsoft.com/contactus

2-Click on Windows and then click on "Get Home support"

3-Write a brief description of your request or issue in the box then click the "Get Help" button.

4-Click on the "Contact Support" button located at the bottom of the page. If you are not logged in, you will see "Sign in to Contact Support". Log in to your Microsoft account.

5-Select your Product or Service. Choose a Category then click Confirm

6-Lastly, choose a support option

Please note that in this public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

Regards,

Alvaro

Hi, Mahmoud! I'm sorry to hear you're having trouble signing in to your account. No worries, I'm happy to assist you with this today.

Please know that we can utilize all available online resources to help recover the account. If you've already submitted the account recovery form and are still not getting any results, I would suggest trying these steps and see if you can reach the Xbox customer support for them to further assist you with this issue.

Please go to https://support.xbox.com/en-US/contact-us

Then click on "Contact us" > Account and Profile> Then choose I need a Microsoft account> Type Unable to sign Click Next> Click on See contact options> Select from there, it should show you the option to chat with them or request a call.

Kindly take note of the Phone support availability.

Monday to Friday: 6:00am-5:00pm

Saturday to Sunday: 6:00am-5:00pm

Let me know if that works. Thank you!

Thx for help
My problem is solved.

The bank keep reject and block my purchase.
So i contract support to unlock it.

Now stuck in loop when i click purchase i got block agian ... then i call to support to unlock,
comeback make a purchase and get block agian.

Then i got new CC and make a purchase again,
And it works perfectly fine.

Once agian still nothing, just the same error server connectivity blocked

Thank you for your response. I know that this situation can be difficult for you. However, the community forums can't assist with unauthorized charges and compromised Microsoft accounts.

Just a friendly reminder that we are Microsoft users just like you in this community. We are not Microsoft employees and we do not have access to your account or any tools to manage it.

Unfortunately, Microsoft support is the only option we have.

Kind Regards,
Darhlene