my microsoft account it has some random gamertag

Discus and support my microsoft account it has some random gamertag in XBoX on Consoles to solve the problem; when i sign into my microsoft account it has some random gamertag and none of my achievements or any of my info but its my correct email and... Discussion in 'XBoX on Consoles' started by Brownie77a, Nov 18, 2019.

  1. Brownie77a
    Brownie77a Guest

    my microsoft account it has some random gamertag


    when i sign into my microsoft account it has some random gamertag and none of my achievements or any of my info but its my correct email and password....why is this and can someone help fix it?

    Also i've created a child account in microsoft and in xbox and it not showing in family members when try to revisit.

    :)
     
    Brownie77a, Nov 18, 2019
    #1
  2. TRAPOUL80 Win User

    my microsoft account it has some random gamertag

    Hello I'm Daniel,

    As the last individual replied instating to contact xbox aupport you should do so immediately because someone could have hacked your accout. https://support.xbox.com/en-US/my-account/security/compromised-account-solution
  3. Ripins Win User

    my microsoft account it has some random gamertag

    Hi there, If you have another email or something with another profile logged in you will get a random gt. It happens to me sometimes when I have two different emails addresses logged in.

    Close all programs and try log in agian. Your gt should be back.

    Hopefully this has helped

    Thanks
  4. Christyna64 Win User

    my microsoft account it has some random gamertag

    Hmm, maybe if you sign out of all devices that have your account signed in, then go back and sing in again. It might trigger a sync to get the info to display correctly. Just an idea. Glad you secured your account already.
  5. Christyna64 Win User

    my microsoft account it has some random gamertag

  6. Brownie77a Win User

    my microsoft account it has some random gamertag

    Thanks for your reply. Ive already change my password just in case and i have double authication already in place too.

    The strange thing is my gametag hasnt change on xbox, this as expected. Its the account.xbox online where this is showing a different randam gametag. I've seen in other posts that this has happened to others.
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my microsoft account it has some random gamertag

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