My microsoft account has been stolen due to poorly secured email, what should i do?

Discus and support My microsoft account has been stolen due to poorly secured email, what should i do? in XBoX Accessibility to solve the problem; My whole email was stolen, an email linked with microsoft and other accounts such as mojang and riot. Few weeks ago i woke up with a sms, saying that... Discussion in 'XBoX Accessibility' started by Focu5, Nov 11, 2021.

  1. Focu5
    Focu5 Guest

    My microsoft account has been stolen due to poorly secured email, what should i do?


    My whole email was stolen, an email linked with microsoft and other accounts such as mojang and riot. Few weeks ago i woke up with a sms, saying that my phone number was removed from my microsoft account, when i tried to log in, i realized that my email and password was changed. I tried ASCR to get my account back, but with no help. I should have on going subscription for xbox live on my computer, which is why i would rather somehow get my account back instead of making a new one. What should i do, that will actually help me get my account back?

    :)
     
    Focu5, Nov 11, 2021
    #1
  2. XBF John Win User

    My microsoft account has been stolen due to poorly secured email, what should i do?

    You would have to contact the company that owns the email and work on their recover methods there. If you can access your Microsoft account without needing to access that email, you can try logging in and changing you email address for your Microsoft Account.

    From Change the email address or phone number for your Microsoft account:

    1. Sign in to Manage how you sign in to Microsoft with your Microsoft account. If you’re having issues signing in to your Microsoft account, go to Microsoft account help.

      Note: You may be prompted to enter your Microsoft account password, or to enter a code sent to the email address or phone number listed in your account's security information. By providing this info to us, we know the request is coming from you.
    2. If you want to use an existing email address or phone number, go to step 6. If you're adding a new email address or phone number, go to step 3.
    3. If you selected Add a phone number, go to step 5. If you selected Add email, choose whether to add:
      • A new email address. Select Create a new email address and add it as an alias, and then follow the instructions.
      • A non-Microsoft email address (such as an @gmail.com or @yahoo.com email address). Select Add an existing email address as a Microsoft account alias, and then select Add alias.
    4. ​​​​​​After you've added the email address, you'll be asked to verify that you're the account owner:
      1. Select Verify next to the new alias. A message is sent to the account for verification.
      2. After you receive the message, select the included link to confirm that you own the account.
    5. If you selected Add a phone number, follow these steps:
      1. Select your country from the list.
      2. Enter the phone number you want to use, and then select Next.
      3. When you add a new phone number, we'll send a text message to that number to verify it. Enter the code in the text message, and then select Next.
    6. Under Sign-in preferences, select Change sign-in preferences.
    7. Either select the check boxes next to the aliases you want to use to sign in, or clear the check boxes for the aliases that you don’t want to use to sign in, and then select Save.
    Best Regards

  3. XBF John Win User

    My microsoft account has been stolen due to poorly secured email, what should i do?

    Hello,

    Are you saying your email was hacked? Is that an @outlook email or is it a 3rd party email?

    Best Regards,

  4. Medic62812 Win User
  5. Temhotabot Win User

    Someone gained access to my xbox live account

  6. ThorX360 Win User

    My xbox one has been stolen

Thema:

My microsoft account has been stolen due to poorly secured email, what should i do?

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