My microsoft account has been hacked is there anyway I can get it back?

Hi Sderas3373, my name is Jhon, and will be a pleasure help you

I understand how frustrating this situation can be and how difficult it is when something you rely on suddenly becomes inaccessible.

The only alternative you have at this time is to submit the account recovery form:

The first thing is to enter information that the account has, in case a phone number or card has been deleted, you should simply omit that information and not add it to the form. That said, you can enter the following link:

Here is the form, https://account.live.com/acsr

If you want to make a report as you have requested, then:

You will need to create a new Microsoft account at account.microsoft.com with a different email to contact support.

Sign in to your Microsoft account in your browser and click the link below for help
https://support.microsoft.com/contactus

> Click Microsoft 365
> Click Get Home Support
> In the displayed box, type “Outlook.com problems” and select it from the options
> Now scroll down and click on Contact Support (near the bottom, a little left of center)
> The next screen will ask for more details (fill in as appropriate)
> Under products and services: select Microsoft 365 and Office
> in the category select: Outlook
> Click confirm
> Click Chat with a support agent in your browser

Note: Some of the information, which were gained from this answer, were received in a thread on the Microsoft forum by , and it seemed a good idea, to share this information with you. Source of information (credits to advisor Fuad) :

https://answers.microsoft.com/thread/5e313019-0b42-44fb-8fbd-d7dee02a0796

I hope the information I gave you has been useful, have a happy day.

Hey there, NatanielKK

Welcome to the Microsoft Community.

From the post you have entered, I can see that you have tried to recover your Microsoft account. As the email address has been changed, you will be unable to continue through the recovery process due to the email address not being recognised.

Please can you reach out to Xbox Support via this link: Contact us | Xbox Support

Please use the flowchart underneath to help you pick the right categories/topics so you can reach the right support team.





If you do come across an Xbox gamer, please ask them to reroute you and explain that you have tried using the recovery process and form and have had no luck. Please explain that you don't have access to your account, they can then reroute you to a Microsoft agent who will be able to point you in the right place for account recovery.

Thanks,

Nathan

what if my account has really been hacked? how can i get it back?

Hey Pio!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this. I am here to help.

Since the account was locked due to suspicious activity, the only best option to unlock your account is to submit a request via the account reinstatement form:

https://www.microsoft.com/en-us/concern/Account...

After submitting the form, you will receive the results within 24 - 48 hours.

After the reinstatement is successful, you can try to recover the account via the account recovery webform:

https://account.live.com/acsr

However, if that didn't work, as for last resort you need to contact Microsoft Xbox Support for further assistance with your account recovery:

https://support.xbox.com/en-US/contact-us

Thank you for your time. I hope you have a great day!

sorry, i think i may have phrased it wrong, my account wasnt blocked due to suspicious activity, what happened was, i saw an email from 5 months ago notifying me about a log in attempt, one of those "if this wasn't you, take immediate action, but if it was, you can ignore this email" ones. however, since i only saw this email 5 months after it happened the account was already taken by this hacker. my main problem is that they've changed the security info for the account, changing the password AND email, so anytime i use my original email to try logging into that account, it says an account with this email doesnt exist. now i do have an email showing me what they changed the email to, but i dont know if they've changed any other security info. is there any way i can show someone at microsoft support the email i got so they can find the account and help me get it back? the original username was sonicdsx98000, and i believe i changed it at some point to N3XYLMA8O. if that helps.