My microsoft account has been compromised can i have recover it if I can prove it is mine

Today when I turned my pc on it had another username when i logged in my user account and I checked to see what's going on and it seems my account has been compromised, the hacker has changed the email that i know what it is, the password and they have turned on 2 factor authentication so when I tried to log in I could not. I searched for that to do in this case and found this link https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 but since the person has turned on 2 factor authentication it was not helpful at all. This account was also connected to a game called minecraft and I logged in there to see if someone has used it and i could see that someone has changed the username and the skin that appears in-game so it seems this hacker was just interested in the game while I have important information in that account like bank account information. So my question is if I can prove this account is mine can I regain access to it?

PS. I also tried to use this https://account.live.com/acsr?uaid=...aT42oTg5AumaTkH/egQrNaZr:2:3&cxt=RP&mkt=en-US to regain access and when I was told by microsoft support that i cannot regain access to my account this way because 2 factor authentication is on

I hate to say it but because of the simple fact that whoever got your account turned on 2 factor authentication is going to make getting your account back very difficult if not just flat out not possible.

The reason being is turning on 2 factor authentication essentially makes it so the only person who can recover the account would be the person who enabled the 2 factor authentication. It basically takes away supports ability to recover it on your behalf which is why the second link you posted wont work in your situation.

If you believe that your Microsoft account has been hacked or compromised. I would suggest that you take a look over the following information provided in the following link. How to recover a hacked or compromised Microsoft account. It will likely prove the best information to potentially solve the issue you're facing if the account has been hacked or compromised.

Here is additional information pertaining to if your account has been locked. Account has been locked.

Here's the information from Mojang in relation to changing your email address associated with the Mojang account. Changing Your Email Address (Mojang Accounts)

I hope that this info proves to be useful in your situation. Good luck!

My microsoft account was hacked and they changed my email, password and phone number. I still can see my authenticator generating codes. I tryed to recover it but i cant. They say that i cant prove that the account was mine. I dont know how to prove that the account is mine. I have all my documents saved in word and powerpoint on that account and i dont want to lose them + a lost of things in some games.

I can prove that I use this account since 2018 and that it was and it still is connected to my epic games account

Hi. My name is Brilliant and I am happy to assist you today.

Unfortunately it sounds like your account has been hacked. You can try recover your account by following steps in this link: https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245">https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

You can also contact Microsoft Support for more assistance: https://support.microsoft.com

And you never take action on it?
Probably your account has been compromised...

You can try recover it following steps here:

https://support.microsoft.com/en-us/account-bil...