My microsoft account got the password changed and when I try to click on change password, I...

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Can you please try to recover the account on this link?

https://account.live.com/acsr

Thank you!

I realize I haven't been very clear. My two profiles are on the same Microsoft account, and when I try to sign in on Xbox.com it signs in with the current profile. I deleted the profile SIMIANKING22 on Xbox and now when I try to download it again with the
password I think was on there, I cannot download it. And when I try to change my password online, it changes the password of the account I do not want.

Hello!

Please change the password on all accounts that were on that console to prevent that person from using the accounts to purchase anything or to use your accounts:

http://support.xbox.com/my-account/microsoft-account/change-microsoft-account-password

Once your password is changed the person can not use your accounts anymore as he would have to enter the new password again to use the accounts.

To remove a device go here
https://account.microsoft.com/devices/

And click on your device and then at the top of that next page click "More Actions" and "remove".

If you had downloaded your account to someone else's console at any point it's possible that you checked the remember password box and they've been accessing it from there. If that is the case, click the link below to remotely require a password on all
consoles.

support.xbox.com/.../password-protect-account

If you did not do that then I would recommend changing your password to ensure this does not happen again.

You can do so by clicking the link below

support.xbox.com/.../change-microsoft-account-password

If you change the password I would recommend remotely protecting the account after changing the password anyway just to be on the safe side.

First thing to do is to change password to your Microsoft account, and just incase, change the email password also. To change Microsoft password, go to login.live.com , then click top right image and go to My Microsoft Account, then go to Security
and then change password. After that, go to your email account and change that password also. Now to see if you can do anything about gamertag, go to https://support.xbox.com/en-US/contact-us#2:0:1 then click on payment and billing issue, then go to contact
us, now you can request a call back or chat with Xbox Support