My microsoft account got its email and password changed, but I just want to recover my...

Discus and support My microsoft account got its email and password changed, but I just want to recover my... in XBoX Accessibility to solve the problem; My microsoft account got hacked, and because my minecraft account was linked to the microsoft one I've lost that one too. That was pretty much the... Discussion in 'XBoX Accessibility' started by Adriana Nistor, Jan 25, 2023.

  1. My microsoft account got its email and password changed, but I just want to recover my...


    My microsoft account got hacked, and because my minecraft account was linked to the microsoft one I've lost that one too. That was pretty much the single most important thing on my account so if I can recover it in someway I will be very pleased. When I got hacked the hacker changed the email and the password to my account but my xbox username (same as minecraft username) and my skin were left untouched. I still have access to the transaction ID when I first bought it of of mojang. Is there any way to transfer it to another working email or recover my microsoft account even if the email and password were both changed?

    :)
     
    Adriana Nistor, Jan 25, 2023
    #1
  2. JamesAK 47 Win User

    Can't switch email.

    I did that and its just to reset my password. I want to change the email address for the account.
  3. khizar hasan1 Win User

    Minecraft account

    I have filled the recovery form my alternate email wasn't changed my Gmail has been recovered

    But I the password isint changing its still sends the password recovery to the hackers email
  4. felz92 Win User

    Parental Controls

    Had the same problem here's what I did:

    -reactivate the old email account that was used for the parental controls

    -change information on above email account including password so that you know it

    -log into microsoft and recover account (instructions on recovery will be sent to the email account you just reactivated)

    -after recovering microsoft parental account change password.

    -use this new password with the reactivated email account for the parental controls

    -after accepting the new terms you will b able to make changes to your live account including changing it to an adult account

    hope this helps
  5. OndoyBahista Win User

    Is there a way I can have my old Gamer-Tag recovered somehow or moved to a new account?

    First thing you need to do is to recover your account:
    http://support.xbox.com/my-account/microsoft-account/lost-password-solution


    If that does not work, you may contact Xbox Support for other options to recover your account: http://support.xbox.com/contact-us

    Once you have access on your Microsoft Account, you can change your sign-in email address: http://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account
  6. Dainwright Win User

    What happened to my Gamertag?

    Unfortunately, every time I try to recover my gamertag using the recover profile feature. When I insert my email address/ Microsoft account and password, it always recovers the WalkingPurse4 gamertag which is the one I don't want.

    Also, I just tried to rename the gamertag on xbox.com by changing it to FlaminNimrod to check whether they had the tag on their systems, and they said they did so the tag isn't completely gone.

    UPDATE: I just tried using my original email and password which was accepted. So my xbox downloaded my FlaminNimrod profile and when I tried to sign into it I get back to my original problem of 83188FB.
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My microsoft account got its email and password changed, but I just want to recover my...

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