My microsoft account got its email and password changed, but I just want to recover my...

I did that and its just to reset my password. I want to change the email address for the account.

I have filled the recovery form my alternate email wasn't changed my Gmail has been recovered

But I the password isint changing its still sends the password recovery to the hackers email

Had the same problem here's what I did:

-reactivate the old email account that was used for the parental controls

-change information on above email account including password so that you know it

-log into microsoft and recover account (instructions on recovery will be sent to the email account you just reactivated)

-after recovering microsoft parental account change password.

-use this new password with the reactivated email account for the parental controls

-after accepting the new terms you will b able to make changes to your live account including changing it to an adult account

hope this helps

First thing you need to do is to recover your account:
http://support.xbox.com/my-account/microsoft-account/lost-password-solution

If that does not work, you may contact Xbox Support for other options to recover your account: http://support.xbox.com/contact-us

Once you have access on your Microsoft Account, you can change your sign-in email address: http://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

Unfortunately, every time I try to recover my gamertag using the recover profile feature. When I insert my email address/ Microsoft account and password, it always recovers the WalkingPurse4 gamertag which is the one I don't want.

Also, I just tried to rename the gamertag on xbox.com by changing it to FlaminNimrod to check whether they had the tag on their systems, and they said they did so the tag isn't completely gone.

UPDATE: I just tried using my original email and password which was accepted. So my xbox downloaded my FlaminNimrod profile and when I tried to sign into it I get back to my original problem of 83188FB.