My microsoft account got hacked

Discus and support My microsoft account got hacked in XBoX Accessibility to solve the problem; my microsoft was hacked by this email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and i cant get it back, can anyone help me?... Discussion in 'XBoX Accessibility' started by Kingemils12 321, Mar 9, 2023.

  1. My microsoft account got hacked


    my microsoft was hacked by this email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and i cant get it back, can anyone help me?

    :)
     
    Kingemils12 321, Mar 9, 2023
    #1
  2. Rostom L Win User

    My microsoft account got hacked

    Thanks for checking. I hate to be a bearer of bad news here but I am afraid that we cannot do much about it anymore if we don't know the current email address of your hacked account.

    You may try to contact Microsoft/Xbox support if they could help you finding the account using your gamertag but it's not guaranteed that they can help due to our account safety and security.

    https://support.xbox.com/contact-us
  3. Rostom L Win User

    My microsoft account got hacked

    It means that it was removed from your account already. You need to find traces of the current email that was used to replace the email from your account by checking your email history or Xbox console if it shows there.

    It's required that you know it to start the recovery process.
  4. Kingemils12 321 Win User

    My microsoft account got hacked

    When i put the email in the recovery it says that email doesn't exist
  5. Georges C. Win User

    My microsoft account got hacked

    Hello, in this case you should contact Xbox Customer Service via chat and request an ATO (Account Takeover), this is because this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and procedures that Xbox Support has.

    However, ATO is a similar procedure to the online form, but done by a Microsoft agent, it will need as much information as possible for you to do the procedure.

    https://support.xbox.com/en-US/contact-us

    Here in the community we are independent consultants, so we do not have access to the same information and tools that support has.

    Each account recovery case is unique, and if you request the ATO, you must wait for a response from Microsoft's investigation department.
  6. Kingemils12 321 Win User

    My microsoft account got hacked

    the support xbox didnt help too
Thema:

My microsoft account got hacked

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