My Microsoft account got hacked and I need help recovering it.

Turi Holmberg · Jan 24, 2025

After joining a Discord server which asked for my verification, my Microsoft account was stolen and the email was changed. When I try using Microsoft's account recovery system it claims the account doesn't exist due to the email I had it under being changed. I have spent hundreds of dollars on the Xbox account, ($60 on Valorant, $200+ on Minecraft realms, which is still active and I can't cancel and also more money in other misc purchases). I have proof of the transactions and need my account back, is there any way I can get it back?

:)

kyle_m4496

Hi Turi. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. I'm sorry to hear your account was hacked.

You should never provide account information or verification codes to other people or 3rd party websites such as Discord servers. This is a common phishing tactic.

Since the account's email has been changed, I'm afraid it will no longer be possible to recover the account. I apologise for any inconvenience caused by this.

For future reference, here are some tips to keep your account safe and secure: https://support.microsoft.com/account-billing/628538c2-7006-33bb-5ef4-c917657362b9

Jayhab4real

You need to try and recover your account using this form:

https://support.microsoft.com/en-gb/help/10494/microsoft-account-recover-hacked-compromised-account

Joel M77

Hi XP4, my name is Joel, I'm here to help you with any problems or questions you may have.

XP4, I'm very sorry that this happened to you, I hope you can recover your account through the only method available to Microsoft, for which you must follow the steps indicated in the official link below:

https://support.microsoft.com/account-billing/h...

Please note that this is only a public forum, I will respond to you in a short period of time within the possible apologizing in advance for any delay in response. I am simply a user trying to provide information and knowledge that may be useful to others, I am not an employee of Microsoft.

Regards

[IMG]

C Zakila

The problem I'm facing is my Microsoft account got deleted and cannot be recovered for some reason, I wanted to get back my minecraft account in my hacked Microsoft account.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Mode08, if your Microsoft account got hacked, try to recover the account by clicking on the link below and filling out the account recovery form.

Recover your account

https://account.live.com/acsr

How to recover a hacked or compromised Microsoft account

https://support.microsoft.com/en-us/account-bil...

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

My Microsoft account got hacked and I need help recovering it.