MY MICROSOFT ACCOUNT GOT DELETED BY A HACKER

Thank you for replying. I have already tried that. The thing is, the account is not mine, it is the hacker’s. I cannot recover the account because i need the email. My Microsoft account got deleted and my minecraft account got transferred to the hacker’s microsoft account. I do not have any sort of control over that account at the moment.

Hello 우 권,



Greetings!



Thank you for posting in Microsoft Community.



We are saddened that it happened to your account being deleted and the information was already changed by the hacker. Let us check and see on what we can do to help address your concern in a timely manner.

Account that is not safe and secure can easily be hacked because hackers nowadays are greatly evolving. Before we go any further, I would like to set your proper expectations that Microsoft accounts are fully managed and handled by an automated server and we don't have manual access to it because Microsoft really takes our security and privacy very seriously. What we can do to help address your concern is to try the account recovery process established by Microsoft. You can also use the Microsoft Sign in helper tool to help for your hacked account.

Before attempting to recover your account, make sure you use an alternate email that you have access to recover your account to receive feedback from Microsoft's automated system about the status of your account recovery. Click on the help tool to log in – Make sure you select the correct option from this list and follow the instructions exactly. This has helped many account holders recover their account. We hope this helps you too! It is also possible to contact live support through this tool.

The account recovery form can be found here: Recover your account (live.com) We recommend that you try filling out an account recovery form. You can do this up to twice a day. Do this if you find more information or remember something else about your account that will help you. You'll be asked to provide account information such as your date of birth, services you've used with Microsoft, recent emails you've sent to recipients, as well as the subject line of the email, etc.

After you submit the form, you'll receive a confirmation email and receive feedback from Microsoft's automated system about the status of your account recovery within 24-48 hours.

We hope this information will help you recover your account.



Sincerely,

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft/Minecraft account being compromised.

From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 Kindly try to follow the detailed instructions in the interactive tool in order to recover your account.

If none of the steps above won't work, you will need to reach out to Microsoft Xbox Support for further escalations as they have the tools and resources to properly investigate this case.

According to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Here's how to contact Xbox Support:

"Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

so basically

the hacker has added his email to my microsoft account's security info, transferred my minecraft account to his email, and deleted my microsoft account. whenever I type my email to https://account.live.com/acsr, it says 'the microsoft account you've entered does not exist'.

such a smart hacker bro

also, I know the hacker's email btw

the hacked manage to delete the email i use for that microsoft account and changed his/her email as primary email,
and also hacker manage to remove my phone number from the account also.

so how can i prove its my account when hacker manage to delete my email use for the microsoft account and change all the my profile info??