my micro soft account and launcher account dosnt match

teeravee ch · Mar 23, 2023

i need help, i could play it with no problem few hours ago, now that i just booted my pc back up again a few hours later it pops up like this

:)

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good morning

Make sure the Microsoft store and xbox app account are the same, if the problem persists, try creating another Windows profile and test.

UltimateSpyro0

Ok so when I right click my profile in Mc launcher and press go to account it takes me to my other micro soft account so I can change settings cuz I can get in the account

Kylee Austin

Please help me i want to sign into micro soft account but everytime i go try it says fails to logon, we tried to sign you in to your micro soft but something went wrong

maddaddyll

my account was not banned just my xbox i was running kodi on it aswell figgot to say but thats on the micro soft store so it carnt be that

StuartATrueRed

That doesn't work for v-bucks. It's games only.

Your best bet is to contact Xbox support to request a call back, then explain to them what happened. Hopefully they will refund you. support.xbox.com/contact-us

You should lock down your account to prevent anymore unauthorized purchases. To do this,

follow these instructions

my micro soft account and launcher account dosnt match